(NEX DAMNECK) SALES ASSOCIATE
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · Virginia Beach, VA · 2 wk ago
Business DevelopmentInternship
Duties And Responsibilities
- Proactively engage and make a connection with customers.
- Asking questions and listening to customer needs.
- Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, STAR card.
- Provide premier customer service.
- Cooperate and build positive inclusive and respectful relationships, take accountability for your own actions and outcomes.
- Maintaining store appearance.
- Sales:
- Cross-selling products and knowing layout of the store.
- Make suggestions to customer on latest trends and current promotions, based on customers individual needs.
- Upselling products.
- Leverage company tools and technology to confidently provide the customer with product knowledge specs.
- Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer.
- Completing various forms of paperwork, reports and reconciliation.
- Inventory:
- Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
- May participate in periodic inventories.
- DEPENDABILITY:
- Adherence to assigned work schedule.
- Accurate and complete follow through on work assignments.
Qualifications
- Product Knowledge:
- Basic knowledge of products merchandise.
- Experience Retail experience preferred but not required.
- Communication Skills:
- Strong interpersonal and communication skills.
- Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to effectively communicate with customers peers and management.
- Ability to communicate on the telephone with proper etiquette.
- Mathematical Skills:
- Basic math functions such as addition subtraction multiplication and division.
- Reasoning Abilities:
- Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
- Ability to work as part of a team and take initiative independent of direct supervision.
- Physical Demands:
- Work environment involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.
- May occasionally involve stooping, kneeling, crouching and climbing ladders.
- Vision abilities include close vision, color vision, depth perception and ability to adjust focus.
- Involves lifting at least 25 lbs. and up to 50lbs in some departments.
- Work typically performed indoors, but may be assigned outdoors depending upon location.
- Other Skills:
- Enthusiastic friendly and energetic with a desire to provide outstanding service.
- Available to work a variety of hours which may include early mornings evenings weekends and holidays.
- No experience required.
- High school graduate or equivalent preferred.
- Primary Location: United States-Virginia-Virginia Beach.
- Organization: Dam Neck.
- Schedule: Part-time (20 - 34.5 hours).
- Unposting Date: Jul 13, 2026, 11:59:00 PM.