(NEX DAM NECK) SALES ASSOCIATE

About the role

As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Responsibilities

• Proactively engage and make a connection with customers.
• Ask questions and listen to customers’ needs.
• Direct customers to merchandise, informing them about upcoming events, promotions, mobile offers, and STAR card.
• Provide premier customer service.
• Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes.
• Maintain store appearance.
• Cross‑sell products and know the layout of the store.
• Make suggestions to customers on latest trends and current promotions based on individual needs.
• Upsell products.
• Learn product features, keep up with the latest trends, leverage company tools and technology to confidently provide product knowledge and specs.
• Use a Point‑of‑Sales system to process cash exchanges, discounts, gift cards, credit cards, debit cards; handle cash including counting money and returning accurate amounts.
• Complete various forms of paperwork, reports, and reconciliation.
• Be the keeper of merchandise; complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed.
• May participate in periodic inventories.
• Adhere to assigned work schedule.
• Ensure accurate and complete follow‑through on work assignments.
• Perform other duties as assigned.

Requirements

• Physical demands: constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours; may occasionally involve stooping, kneeling, crouching, and climbing ladders; vision abilities include close vision, color vision, depth perception, and ability to adjust focus; involves lifting at least 25 lbs. and up to 50 lbs. in some departments; work typically performed indoors but may be assigned outdoors depending upon location.
• Location: Primary Location United States‑Virginia‑Virginia Beach, Organization Dam Neck.
• Availability: Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.
• Education/Experience: No experience required; high school graduate or equivalent preferred.

Qualifications

• Basic knowledge of products and merchandise.
• Retail experience preferred but not required.
• Strong interpersonal and communication skills.
• Ability to read, write