Newborn Screening – Laboratory Quality Assurance Specialist (JR10014431)

About the role

The Wisconsin State Laboratory of Hygiene (WSLH) is the state's public and environmental health laboratory. As part of the University of Wisconsin-Madison, the WSLH is committed to exploring new ideas which benefit the state, the nation and the world. Join our vital public health mission as a full-time, on-site Laboratory Quality Assurance Specialist for the Wisconsin Newborn Screening Program.

Responsibilities

• Create and update training materials and monitor staff compliance with established accreditation requirements and laboratory best practices
• Collect quality metrics and communicate with healthcare providers to ensure all eligible newborns are provided a valid newborn screen, with a focus on specimen quality and NBS timeliness
• Perform internal and external laboratory audits as needed and respond to audit requests to ensure compliance with regulatory and technical requirements
• Serve as a main point of contact to organizational leadership and accreditation agencies, providing project information, and updating and maintaining a portion of a project-specific budget
• Prepare, organize, generate, and review laboratory workflows and process improvement, documentation, Standard Operating Procedures (SOPs), and quality assurance/quality control (QA/QC) test records
• Affirm the review of equipment calibration and preventive maintenance records to ensure optimal, safe operation and accreditation documentation requirements are met
• Assist with the evaluation of laboratory workflows and procedures including occurrence management processing and documentation. Make recommendations for continuous quality improvement and assure laboratory accreditation requirements are met
• Administer administrative responsibilities, including: proficiency testing documentation and routine report of quality control data to NBS management

Requirements

• Minimum of 2 years high-complexity clinical laboratory experience required; 5 years high-complexity clinical laboratory experience is preferred
• Minimum of 1 year of clinical laboratory quality assurance experience; 3 years of clinical laboratory quality assurance experience preferred
• Advanced understanding of CLIA, CAP, and HIPAA guidelines

Qualifications

• Bachelor degree in a chemical, biological, clinical laboratory science, medical technology from an accredited institution
• At least 2 years of high-complexity clinical laboratory experience
• At least 1 year of clinical laboratory quality assurance experience
• Advanced understanding of CLIA, CAP, and HIPAA guidelines

Skills

• Exceptional attention to detail
• Strong data interpretation
• Clear technical writing
• Effective communication skills

Benefits

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the Wisconsin Retirement System (WRS) pension fund.

Pay

Minimum Salary is: $70,000/year. Depending on the experience of a successful candidate, the position will pay according to the salary administration guidelines.

Schedule

Routine work hours are 8:00am – 4:30pm Monday-Friday. Rotational Holidays and weekends as needed. This position will be 100% onsite for initial training. Remote working opportunities will be established with the Director upon hire and successful completion of training.