New Store Opening - Beauty Concierge - Montrose Plaza Rack

About the role

As a Nordstrom Rack team member you will thrive in a fast‑paced, high‑energy environment, continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You’ll ensure a quick and easy customer experience while keeping the store clean and clutter‑free, and you may work in different areas of the store as needed.

Responsibilities

• Work with the team to keep the sales floor “runway ready,” re‑merchandising and straightening throughout the day.
• Assist customers at the register across in‑store, online, and mobile platforms, operating the point‑of‑sale system, bagging items of all sizes, handling bulky items, and ensuring a seamless, friendly experience.
• Create a smooth fitting‑room experience by greeting and assisting customers, sorting, and returning clothing to the floor.
• Maintain a clean, clutter‑free customer environment by sorting and returning clothing to the sales floor.
• Keep stockrooms organized, ensure merchandise is properly checked in, and accurately ticketed.
• Demonstrate expertise in all store technologies.
• Adhere to operational, merchandise, and asset‑protection standards.
• Promote initiatives such as the Nordstrom Rewards program.

Requirements

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative, and a high level of ownership.
• Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast‑paced environment.
• Ability to work a flexible schedule based on business needs.

Physical Requirements

• Continuous movement for 6‑8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Handling bulky and sometimes awkwardly shaped items, including lifting items above the head.
• Regularly lift items weighing up to 10 lb and occasionally up to 25 lb.

Pay

$15.75 – $16.35 hourly (pay varies by location and is dependent on job‑related knowledge, skills, and experience).

Benefits

• Medical, vision, dental, life insurance, and disability coverage.
• Retirement plans (401k) and paid time away.
• Merchandise discount and Employee Assistance Program resources.
• Potential performance‑based incentives/bonuses.
• Additional benefits such as PTO accruals, holidays, and more (eligibility may vary by location, job level, classification, and length of employment).