New Product Introduction Manager (NPI)

About the role

Lead the execution and governance of the New Product Introduction (NPI) process to ensure the successful commercialization of new products and product changes. Responsible for managing cross-functional projects from concept through launch, ensuring delivery against timeline, cost, quality, and business objectives. This role drives alignment across commercial and operational functions, mitigates risk, manages lifecycle impacts, and continuously improves NPI processes to support efficient and successful product introductions.

Responsibilities

• Lead and optimize the New Product Introduction (NPI) process, ensuring compliance with governance, standards, and best practices.
• Manage end-to-end product commercialization projects, delivering launches on time, within budget, and aligned with business objectives.
• Develop, maintain, and monitor project plans, milestones, timelines, and launch readiness activities.
• Lead cross-functional teams and coordinate stakeholders across Commercial, Marketing, R&D, Supply Chain, Manufacturing, Procurement, Quality, Regulatory, and Finance.
• Secure resources, facilitate communication, and drive accountability to achieve project deliverables and key milestones.
• Identify, assess, and mitigate project risks, issues, and dependencies while supporting business continuity and escalation processes.
• Oversee product lifecycle activities, including launches, product changes, and discontinuations, minimizing operational and inventory risks.
• Drive continuous improvement initiatives to enhance commercialization effectiveness, execution efficiency, and stakeholder experience.
• Utilize project insights, lessons learned, and performance metrics to strengthen future product launch and portfolio management activities.
• Perform other related duties as assigned.

Requirements

• Bachelor’s degree in Supply Chain, Operations, Engineering, Business, Life Sciences, or a related field; or an associate degree in a related field with 5+ years of relevant professional experience.
• 3+ years of experience in project management, supply chain, commercialization, product development, manufacturing, or related fields.
• Experience leading cross-functional projects in complex business environments.
• Knowledge of NPI (New Product Introduction), stage-gate methodologies, project management, and product lifecycle processes.
• Understanding of supply chain, manufacturing, procurement, commercialization, risk management, and continuous improvement practices.
• Strong project management, stakeholder management, communication, negotiation, and problem-solving skills.
• Ability to lead cross-functional teams, influence stakeholders without direct authority, and manage competing priorities.
• Proven ability to navigate ambiguity, manage project risks and dependencies, and translate business requirements into actionable plans.

Benefits

• 401(k) plan with 100% company match up to 6% of eligible compensation, plus an additional 3% company contribution regardless of participation.
• Comprehensive health and welfare benefits package (medical, dental, vision, and prescription drugs).
• Health Savings Account start-up contribution for employees who elect the high-deductible health plan.
• Flexible spending accounts for Health Care and Dependent Care.
• Employee assistance program offering 8 free counseling sessions per issue each calendar year.
• Company-paid life insurance (1x annual base pay, $50,000 minimum).
• Company-paid accidental death or dismemberment insurance (2x annual base pay, $50,000 minimum).
• Voluntary insurances at group rates: employee and dependent life insurance, AD&D, critical illness, accident coverage, disability buy-up, auto & home insurance.
• Tuition reimbursement and student loan support.
• Dependent Scholarship Programs.
• Free confidential personal financial counseling service.
• On-site health centers and 24/7 fitness centers at certain locations.
• Charitable giving matching grants program.
• Health-care concierge service.
• Volunteer service opportunities and extensive training programs.
• Company vehicle and mobile phone allowance for eligible employees.

Pay

Competitive compensation package.

Schedule

• Paid Leave:
  • Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days).
  • Vacation: 15 days for levels below Senior Director (pro-rated during first year); 25 days for Senior Director and Officers (pro-rated during first year).
  • Holidays: Nine company-recognized holidays plus two annual personal holidays.
  • Paid Parental Leave plus temporary reduced work schedule opportunity.
  • Funeral Leave, Short-Term Disability Leave, Long-Term Disability Leave, Jury Duty Leave, Military Leave, Released Time for Children’s Education, Community Outreach Leave, and other paid leave benefits as required by state or local law.