New Product Execution Manager

About the role

The NPE Manager is a key individual contributor role that combines business analyst responsibilities with product discovery and execution rigor, go-to-market coordination, training support, and cross-functional delivery partnership. In this role, you will work closely with business stakeholders and technology teams to elicit, clarify, document, and manage requirements for new product solutions and major enhancements.

The majority of our solutions are highly data-centric in nature and are delivered via system-to-system integration, in addition we also support a number of key software offerings with a rapid build-and-release agile lifecycle.

Responsibilities

• Embed with business partners and technical teams to define, validate, document, and execute new product delivery.
• Manage large scale assigned initiatives that have multiple-complex pieces of work across cross-functional teams.
• Support initiatives through development, quality assurance, customer testing, production readiness, and implementation.
• Partner with senior team members as needed to resolve risks, dependencies, open questions, or escalations.
• Help improve speed to market while maintaining quality, governance, and delivery readiness.

Requirements

• Product Execution and Implementation:
  • Define, validate, document, and execute new product delivery.
  • Manage large scale assigned initiatives that have multiple-complex pieces of work across cross-functional teams.
  • Support initiatives through development, quality assurance, customer testing, production readiness, and implementation.
  • Partner with senior team members as needed to resolve risks, dependencies, open questions, or escalations.
  • Help improve speed to market while maintaining quality, governance, and delivery readiness.
• Business Analysis and Requirements:
  • Create (or contribute to) business requirements documentation, conceptual designs, architecture diagrams, data-workflow, and supporting materials.
  • Facilitate requirements conversations with Product, Technology, Analytics, Legal/Compliance, business stakeholders, and customer-facing teams.
  • Independently facilitate architecture design and requirements sessions between technology teams and business stakeholders.
  • Document solution details such as: Business rules, data definitions, XML or JSON structures, process flows, third-party vendor interfaces, modeling or analytics considerations, account and product configuration, support tools, management reports, billing and tax considerations.
  • Develop high-level workflow diagrams to support shared understanding.
  • Participate in peer reviews of requirements, workflows, specifications, and other deliverables.
• Cross-Functional Coordination:
  • Build strong stakeholder partnerships that drive alignment, enable collaboration, and support successful product delivery.
  • Support clear handoffs from requirements and solution framing into development, testing, and implementation.
  • Identify and communicate dependencies, risks, open questions, trade-offs, and change requests.
  • Be hyper positive, vocal, and communicative around project statuses, risks, turn-around times, and ongoing needs.
  • Drive timely resolution of issues with the appropriate stakeholders.
  • Communicate clearly with technical and non-technical audiences.
• Data, Integration, and Governance Support:
  • Support data-centric and system-to-system product initiatives.
  • Work with solutions involving APIs, web services, data definitions, schemas, vendor interfaces, configuration, reporting, and analytics inputs.
  • Help ensure assigned solutions comply with applicable: Country and state laws, Regulations, Contractual obligations, Corporate policies.
  • Balance execution velocity with quality, privacy, compliance, and governance expectations.
• Documentation, Tools, and Modern Ways of Working:
  • Create and maintain clear, organized documentation for product execution, technical delivery, testing, customer readiness, and internal support.
  • Use tools such as Figma, Miro, Jira, Confluence, SharePoint, and similar platforms to manage requirements, track work, document decisions, and support transparency.
  • Be extremely familiar with development methodologies, including iterative and agile practices — be an advocate for rapid learning and agile delivery.
  • Explore thoughtful use of AI-enabled tools and modern business analysis practices to improve: requirements quality, documentation consistency, and speed to decision.
• Training and Go-to-Market Readiness:
  • Support go-to-market readiness for new solutions and major enhancements.
  • Help internal teams understand: key functionality, configuration, workflows, dependencies, support needs, and customer ops impacts.
  • Develop and conduct internal training for Product Management, Client Engagement, Customer Support, and other relevant teams.
  • Help ensure internal stakeholders are prepared to support, explain, configure, and operationalize newly delivered product solutions.

Qualifications

• Requirements: Bachelor’s degree or equivalent experience required (Degree or background in Risk Management, Business, Marketing, Management, Information Technology, or a related field preferred)
• Experience: 4–7+ years of business analysis experience required. Product Management, Information Technology, data product, insurance, analytics, or system integration experience.
• Skills: Ability to analyze problems, clarify ambiguity, identify options, and support practical solution development. Strong verbal, written, and interpersonal communication skills. Ability to present information clearly for both technical and non-technical audiences. To influence without authority and build alignment across cross-functional teams. Professional, collaborative, and team-oriented working style. Working knowledge of XML, JSON, web services, APIs, and related integration concepts. Curiosity about AI-enabled tools and modern business analysis practices, with a responsible and practical mindset toward adoption.

Benefits

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.