New Patient Referral Specialist

New Patient Referral Specialist

Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families. We provide our patients with advanced treatments, innovative research and, above all else, compassionate care.

Education Desired/Required Qualifications

• High School Diploma or equivalent
• Required to successfully complete orientation program

Specific Skills & Abilities

• PREFERRED: One year experience in an outpatient physician practice or healthcare setting

Primary Duties And Responsibilities

• Acts as a liaison between CHCWM and referring provider offices and their staff regarding referrals and new patient appointments.
• Manage provider schedules to facilitate the scheduling of new patients in a timely fashion with the appropriate sub-specialty providers.
• Complete patient entry process by verifying demographic and insurance information and obtaining medical records.
• Afford day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
• Collaborates with other care team members and anticipates their needs to ensure coordinated patient care.
• Utilizes and maintains patient electronic medical record.
• Aids in ongoing quality improvement to provide efficient, cost-effective care.
• Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.

All Other Duties As Assigned