New Patient Coordinator - MA

About the role

This position requires a Medical Assistant background and involves assigning new patients and hospital consultations to designated physicians, demonstrating working knowledge of all facets of the role, relevant regulations, and organizational and departmental policies and procedures.

The role performs other duties and projects as assigned, in accordance with regulatory requirements and organizational policies and procedures.

Qualifications

A High School diploma or GED is required, along with the ability to communicate effectively with physicians, multi-task, and work in a fast-paced environment.

The ideal candidate must have knowledge of a variety of computer software applications, high interpersonal skills, and analytical ability to gather and summarize data for reports and solve administrative problems.

A valid Driver’s license in the state of residency is required for travel to clinics.

Skills

• Analysis & Critical Thinking: Critical thinking skills, including solid problem solving, analysis, decision-making, planning, time management, and organizational skills.
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
• Communication Skills: Good command of the English language, effective communication skills, and active listening.
• Customer Service & Organizational Awareness: Strong customer focus, ability to build an engaging culture of quality, performance effectiveness, and operational excellence.
• Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development, with the ability to work independently with limited supervision.
• Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required.

Schedule

Standard core workdays/hours are Monday to Friday, 8:00 AM – 5:00 PM, with occasional overtime and weekend shifts based on location hours and operational needs.