NEW JERSEY - APPRENTICE

About the role

This hands-on program is facilitated by a dedicated sales leader who will teach, coach, and provide feedback to the Sales Apprentice so he/she can fulfill the requirements of their future role. They learn how to increase sales, penetrate markets, and generate maximum returns for themselves and the company. In addition, they learn how to handle many of the more difficult problems in marketing, such as explaining to prospects the technical aspects of Garland roofing systems, selling against tough competition, and working through customer perceptions that directly affect business.

Responsibilities

• Promotes/sells/secures orders from prospective customers through a relationship-based approach.
• Demonstrates products and services to potential customers and assists them in selecting those best suited to their needs.
• Provides high-quality customer service to accounts who have questions regarding their invoices by means of phone calls, emails, and/or in-person meetings.
• Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
• Makes telephone calls and in-person visits and presentations to existing and prospective customers.
• Researches sources for developing prospective customers and for information to determine their potential.
• Develops clear and effective written proposals/quotations for current and prospective customers.
• Expedites the resolution of customer problems and complaints.
• Collaborates with marketing, sales management, accounting, logistics, and technical service groups.
• Analyzes the territory/market's potential and determines the value of existing and prospective customers' value to the organization.
• Creates and manages a customer value plan for existing customers highlighting profile, share, and value opportunities.
• Identifies advantages and compares organization's products/services.
• Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
• Participates in trade shows and conventions.

Qualifications

• Possession of at least a high school diploma is required and a post-secondary degree is preferred.
• Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach).
• Must be results-orientated and able to work both independently and within a team environment.
• Must possess excellent verbal and written communication skills.
• Proficiency in using Microsoft Office Suite applications and contact management software.
• Must possess a valid driver’s license.
• Must be able to travel to client meetings.

Physical Requirements

• Ability to communicate orally in a clear, concise and effective manner with the customers, account representatives, company representatives, management, staff, and the public in face-to-face, one-on-one and group settings.
• Ability to use a telephone for communication.
• Ability to maintain regular, predictable, and punctual attendance.
• Ability to establish and maintain effective working relationships with others.
• Use office equipment such as a personal computer, copier and facsimile machines.
• Ability to communicate in writing in a clear, concise and effective manner.
• Sit or stand for extended time periods.
• Hearing and vision required to be within normal ranges.
• Carry, push, pull, reach and lift up to 60 lbs. of roofing material routinely.
• Read at, above, and below shoulder height.
• Occasionally stoop, kneel or crouch.
• Sufficient manual dexterity required to operate equipment.
• Climb ladder/extension ladder.
• Climb ladder while carrying packages or bags weighing approximately 30 lbs.
• Climb and traverse different roof levels.
• Jump down from different roof levels.
• Sufficient manual dexterity to cut and manipulate products/ materials and use a flashlight.
• Tolerate inclement weather, including excessive heat, cold, humidity, and rain.
• Normal range of tolerance to household and other types of typical industrial/construction chemicals and solvents.

Equal Opportunity Employer

The Garland Company, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, military status, veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age (40 and older), disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated) or any other legally protected characteristic under federal, state or local law. If You Have Trouble Or Need Assistance In Completing The Information, Please Call Makz Galati At 216-430-3648 Ext. 3648. To Access Our Online Application System, Please Choose One Of The Following Links Below Applicants in the United States Only.