New Homes Field Manager (MD)

Responsibilities

• Participate in new community kickoff, pre-construction walk-throughs, and other key Builder meetings related to field operations.
• Serve as the primary point of contact for Builder Superintendents to align construction schedules, coordinate inspections, and resolve field-related issues to prevent delays.
• Provide accurate installation progress updates through regular community visits and close coordination with site superintendents and installation partner crews.
• Deliver ongoing training to Installation Partners covering safety, quality, timeliness, communication, and installation best practices.
• Lead resolution of technical and logistical challenges by collaborating cross-functionally with Builders, Installers, and internal Operations teams.
• Guide Installers, Builders, and Homeowners through commissioning and activation processes, including hands-on support for mechanical and electrical troubleshooting.
• Act as the technical subject matter expert (SME) on Qcells PV and ESS mechanical and electrical systems for Builders, Installers, and Field Operations teams.
• Conduct quality audits and ensure construction meets design specifications, safety standards, and scope of work requirements.
• Analyze installer performance and review scorecard results to drive continuous improvement.
• Escalate design changes that could impact system performance, homeowner satisfaction, or inspection/PTO approvals; provide redlines for approved field-based adjustments.
• Optimize travel and site visits using routing software to meet weekly, monthly, and quarterly activation goals efficiently.
• Maintain accurate project data within CRM systems, fulfillment portals, and financier tools.
• Support procurement and supply chain teams with periodic inventory reconciliation as needed.
• Attend team and partner meetings to share feedback and best practices.
• Occasionally submit or pick up permits and host inspections with AHJs as required.
• Ensure adherence to operational procedures and industry best practices to maintain consistency and quality across all installations.

Qualifications

• Bachelor’s degree in business or other related field with a minimum of 8+ years' work experience in project management with 3+ years’ work experience in Field Operations and Operations Management related to solar and storage in new home communities.
• Ability to comprehend, implement and adhere to master plan sets, PV/ESS design sets with impeccable attention to detail while exercising critical thinking skills to optimize layouts and system specifications.
• Ability to exercise strong organizational, problem-solving and analytical skills as well as process driven while finding long-term solutions.
• Excellent verbal and written communication skills with the ability to present internal and external stakeholders on the performance of the new home solar contractors.
• Entrepreneurial mindset and demonstrated ability to thrive in a high-growth environment.
• Must have and maintain a Valid Driver License and a clean driving record. Ability to visit job sites in strict compliance with QCells and OSHA’s safety requirements.