New Home Warranty Representative

About the role

Are you passionate about delivering exceptional customer service and creating positive homeowner experiences? If you are self-motivated, solutions-oriented, and committed to providing outstanding support, we want to hear from you.

Responsibilities

• Inspect construction at various stages of the build process
• Schedule Customer Service work with homeowners, field personnel and trades
• Ensure timely completion of all Customer Service requests
• Control warranty costs
• Process payroll
• Negotiate bids with trades
• Meet with trades, vendors and homeowner to determine warranty coverage

Qualifications

• Experience in homebuilding industry required, specifically in warranty or construction

Skills

• Excellent communication skills including effective email communication
• Excellent organization skills
• Excellent computer skills including Word and Excel
• Reliable transportation
• Bilingual skills are a plus

Benefits

• Medical, Dental & Life Insurance
• 401(k) Savings Plan
• Profit Sharing
• Employee discount on Grand Homes
• Great company culture