New Home Sales Specialist

About the role

Smith Douglas Homes is dedicated to enhancing people’s quality of life by creating opportunities for homeownership. The company values collaboration, accountability, continuous improvement, and mutual respect. As a New Home Sales Specialist you will be the face of the community, guiding homebuyers through one of life’s most meaningful milestones while representing a company built on integrity and exceptional customer experiences.

Responsibilities

• Welcome prospective homebuyers and provide an outstanding model home experience.
• Build relationships with customers and guide them through the home‑buying journey.
• Present home designs, community amenities, floorplans, pricing, and financing options.
• Generate and follow up on leads through phone, email, social media, and community outreach.
• Maintain an active sales pipeline and consistently achieve sales goals.
• Collaborate with construction, mortgage, and closing teams to ensure a seamless customer experience.
• Utilize CRM tools to track customer interactions and manage sales activities.
• Stay informed about market trends, competitor offerings, and local real estate conditions.

Requirements

• Minimum 3 years proven success in sales, customer service, real estate, retail, hospitality, or a related field.
• Experience in new home sales a plus.
• Strong communication, relationship‑building, and negotiation skills.
• Self‑motivated with a competitive drive and a passion for helping customers.
• Ability to manage multiple prospects and priorities simultaneously.
• Professional, positive, and customer‑focused attitude.
• Weekend availability is required.
• Active Real Estate License or willingness to obtain one as required by state regulations.

Pay

Competitive base salary plus uncapped commission potential.

Benefits

• Comprehensive training and professional development programs.
• Career advancement opportunities within a growing organization.
• Supportive team environment focused on collaboration and success.
• Opportunity to help families achieve the dream of homeownership.
• Benefits package including health, dental, vision, paid time off, and retirement savings options.

Schedule

Weekend availability is required.

Success in This Role Looks Like

• Consistently meeting or exceeding sales goals.
• Creating memorable customer experiences that lead to referrals and repeat business.
• Building strong relationships within the community and industry.
• Becoming a trusted advisor throughout the home‑buying process.