NEW HOME SALES CONSULTANT
The Fischer Group · Erlanger, KY · 1 wk ago
On-siteCustomer ServiceFull-time
Job Summary
As a Sales Counselor in our Northern Kentucky Division, you will work one-on-one with home buyers as they search and purchase the home of their dreams from one of our master-crafted floor plans. One of the most rewarding parts of this role is the ability to ensure customer satisfaction and experience through the new home build process by prospecting, educating, and setting proper expectations for the build experience.
Responsibilities
- Develop and execute a proactive prospecting, follow-up, and marketing plan.
- Lead the customer through the sales process from initial contact to contract by understanding and selling to their needs.
- Sets proper expectations and manages customers’ process and paperwork from initial contract through closing including all financial documentation, designs, and construction meetings.
- Achieve a high level of customer satisfaction.
- Met and exceed sales goals on a monthly and annual basis.
- Financially qualify prospects and consult with lending institutions to complete the sales process.
- Effectively leverage company-approved technologies, including AI-assisted recording tools, to enhance communication quality, streamline workflows, and elevate the overall customer experience.
Requirements
- Enjoy prospecting, presenting to, listening to, and closing our home buyers.
- Possess a persuasive communication style to obtain buy-in from customers.
- Navigate a great deal of change, pressure, and shifting priorities to accomplish your goals.
- Desire to connect and build valuable relationships with new individuals frequently.
- Embrace technology and AI-powered tools to work smarter, communicate effectively, and deliver exceptional customer experiences.
- Will work weekends with consistent 2 weekdays off.
Qualifications
- Bachelor's Degree with a concentration in Marketing, Communications, Business Administration, or Psychology.
Skills
- Proactive prospecting and follow-up.
- Customer education and expectation management.
- Financial qualification and consultation.
- Effective use of technology and AI tools.
Benefits
- Professional Development Training programs.
- Tuition Reimbursement.
- Competitive Compensation.
- 401(k) with Company matching contributions and profit-sharing.
- Employee Life Insurance.
- Personal time off.
- Inclusive Leave.
Pay
- Competitive compensation based on experience and qualifications.
Schedule
- Work weekends with consistent 2 weekdays off.