New Home Sales Consultant

Responsibilities

• Drive Sales Process
• Deliver outstanding customer service through inbound phone calls in accordance with the Starlight homes (and Ashton Woods as needed) training.
• This includes educating interested parties about products, setting appointments, and answering questions in a professional manner.
• Develop, practice, and deliver a good sales presentation consistent with company training.
• Responsible for a high level of activity including, but not limited to engaging with new prospects, following up with interested prospects, and setting appointments to close.
• Respond to customer queries in a prompt and efficient manner.
• Maintain a good line of communication with Starlight Homes (and Ashton Woods) team members.
• Attend, provide updates, and actively participate in weekly meetings as scheduled.
• Communicate with Sales Manager and present organized information regarding passive and engaged prospects.
• Utilize all resources to transition leads into prospective customers and consistently follow up with customers who are under contract.
• Generate referrals through upholding self to a high standard of customer service and satisfaction.
• Enter leads, appointments, and all communication into Salesforce daily.
• Develop and maintain relationships with realtors. This includes visiting real estate offices, networking, and conducting business with realtors.

Qualifications

• At least 2 years of direct sales or customer service experience.
• This role may require a valid and active real estate license, subject to state requirements.
• Valid/Active Driver's License Required.
• Ability to work weekends (but will either have Monday/Tuesday off, or Thursday/Friday off).
• Work onsite at the model home or mobile office within the community.
• Experience working with Microsoft Office products and ability to learn new software programs.
• Strong verbal and written communication skills.
• Exemplify a high level of professionalism in appearance and daily interactions with team, management, as well as customers.
• Support all members of the team, and exude a collaborative approach to ensure the success of self and others.
• Maintain an adaptable and flexible attitude.
• Must be able to handle high volume situations.
• Strong work ethic, drive, positive attitude, and decision-making skills.
• Maintain an organized workspace, and help to keep office presentable.