New Home Sales Consultant

Essential Job Responsibilities

• Build rapport with customers through effective interpersonal skills and questioning techniques to determine homebuyer motivation, needs, desires, and budget.
• Demonstrate assigned FAH community model home, inventory homes, and home sites, to clarify homebuyer needs, preferences and build value in a solution through FAH.
• Provide in-depth knowledge about the area, assigned FAH community, and home plans to inform customers and build trust.

Goal Setting

• Participate in monthly goal-setting sessions using established FAH sales metrics, community sales expectations, and personal income goals.
• Collaborate with the Area Sales Manager (ASM) to ensure daily and weekly sales metrics are met.

Lead Generation and Marketing

• Cultivate relationships with local real estate professionals to generate referrals.
• Engage other self-generated referral sources and leads through face-to-face marketing at community events, school functions, and other opportunities.
• Utilize outbound calls, text messages, emails, social media, and face-to-face meetings to build relationships, set appointments, and drive sales.
• Leverage social media platforms, including Facebook, Instagram, and TikTok, to generate leads and enhance visibility.

Market and Competitor Analysis

• Monitor competitors and resale inventory in the assigned FAH submarket to understand pricing, product details, current incentives, popular plans, and sales pace.

Sales Process Management

• Maintain the assigned FAH community inventory home pipeline in collaboration with the ASM.
• Demonstrate proficiency with customers in selecting home sites, home plans, and structural choices.
• Process all paperwork related to sales, including supporting documentation.
• Maintain accurate records of all customer communications in the FAH Customer Relationship Management (CRM) system.

Customer Service

• Deliver an outstanding customer experience through ongoing learning and self-development.
• Provide timely and consistent follow-up, including participating in weekly customer calls with the community team.

Operational Excellence

• Ensure the FAH model home and sales center are well-maintained and presentable.
• Perform all necessary follow-up with internal and external partners to ensure successful closings.
• Actively participate in weekly sales meetings and training sessions.

Additional Responsibilities

• Serve as a backup to other sales team members as needed.
• Afford assistance with administrative tasks in the sales office when required.
• Ensure compliance with all company policies, state, and federal laws and regulations.
• Perform other projects and related duties as assigned.

Experience & Skills

• Minimum 2 years recent experience in new home sales or commission-based real estate is preferred.
• Ability to exhibit confidence while leading and negotiating.
• Great listening skills and creative problem solving with the ability to gauge client needs.
• Ability with and knowledge of computers and social media platforms is strongly preferred.
• Critical and strategic thought with precise attention to detail.
• Always displays a charismatic personality and positive attitude.
• Ability to prepare written documentation and correctly complete contract calculations.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to prioritize.
• Valid driver’s license is required to drive customers from sales office to community lots.
• Must be able to work weekends, evenings & some holidays.
• Requires frequent standing, walking (including stairs and uneven ground), and sitting.
• Proficient in all Microsoft Office applications.

Pay

This position requires weekend hours and offers excellent earning potential plus a comprehensive benefits package. This is a 100% commission opportunity in which compensation is determined solely by the success of the individual Sales Consultant.

Schedule

Requires frequent standing, walking (including stairs and uneven ground), and sitting.