New Home Sales Consultant

Brief Description

Middleburg is seeking a motivated and polished New Home Sales Consultant to drive sales and deliver exceptional service throughout the home leasing and move-in process. You will be the face of our community—guiding prospective residents through model tours, showcasing the lifestyle and benefits of our homes, and helping residents envision their future with us. This is a fast-paced, client-facing sales role for someone who thrives on hitting goals, building relationships, and providing an elevated, hospitality-forward experience. If you're excited by the idea of making a direct impact on leasing velocity while growing your sales career, we want to meet you.

What You’ll Do

• Serve as the primary sales representative for new residents—showcasing model apartments, presenting community features, and building excitement through in-person and virtual tours.
• Convert inquiries and leads into leases by creating urgency and demonstrating value at every touchpoint.
• Guide prospective residents through the full leasing journey: from first contact to application, approval, and move-in.
• Use CRM and leasing software (RealPage/OneSite) to track leads, update availability, and manage pipeline activity in real time.
• Develop strategic leasing campaigns, local outreach initiatives, and referral programs to generate qualified traffic and boost conversion rates.
• Maintain expert-level knowledge of pricing, availability, floorplans, and neighborhood amenities.
• Continually source new sales opportunities.
• Overcome objections and close for the sale.

Customer Experience

• Deliver five-star service to every guest and resident—anticipating needs, building rapport, and personalizing interactions.
• Follow up proactively via calls, texts, and emails to close leases and foster long-term relationships.
• Conduct new resident orientations and move-in inspections with attention to detail and professionalism.
• Support resident satisfaction and retention by assisting with renewal conversations and community events.

Marketing & Market Intelligence

• Partner with marketing and the Community Manager to execute campaigns that attract your target renter profile.
• Analyze market trends, competitor activity, and local developments to refine sales strategies.
• Conduct regular physical and telephone market shops to stay informed and position the property competitively.

Operations & Compliance

• Prepare all lease documents accurately and ensure timely completion and compliance with Fair Housing laws.
• Maintain daily curb appeal and model presentation standards.
• Support administrative tasks related to leasing, renewals, and property performance.

Requirements

• High school diploma or equivalent; college degree and real estate license preferred.
• 1-2+ years of high-touch customer service or sales experience; luxury leasing, or new home sales.
• Comfortable navigating CRMs, leasing platforms, and digital tools.
• Self-starter with strong follow-through, time management, and goal orientation.
• RealPage/OneSite experience preferred.

Summary

We offer great benefits, including comprehensive health and wellness benefits, paid time off, paid volunteer time, and company-paid holidays, a 401(k) match, employer-paid Life and AD&D insurance, and educational reimbursement to support your growth. Middleburg is an equal-opportunity employer committed to diversity and inclusion.

Who is Middleburg Communities?

At Middleburg Communities, we share a vision for greater value creation through community impact. Our success is rooted in a genuine desire to serve our local communities in thoughtful and holistic ways. By enhancing the lives of others, we contribute positively to neighborhoods and maximize real returns for our partners. Middleburg is a fully integrated real estate investment, development, and construction firm focused on rental housing in high-growth markets across the southeastern United States. Since 2004, the company has acquired and developed over 22,000 apartment units, executing approximately $3 billion in transactions, and is one of the most active developers and builders of rental housing in the nation with approximately $1 billion in recurring annual development value.