New Home Sales Consultant

Responsibilities

• Welcome and engage prospective homebuyers in model homes and sales centers.
• Conduct professional community and home tours, highlighting features, floor plans, upgrades, and community amenities.
• Build and maintain relationships with prospective buyers through regular follow-up activities.
• Qualify customer needs, preferences, and financial capabilities.
• Guide buyers through all phases of the home-buying process from initial inquiry through closing.
• Convert leads into sales while consistently meeting or exceeding monthly, quarterly, and annual sales targets.
• Maintain a thorough understanding of available inventory homes, floor plans, pricing, promotions, and community developments.
• Actively cultivate referrals from Realtors, past customers, and business partners.
• Utilize CRM systems to manage customer interactions, sales activities, and follow-up communications.
• Participate in community events, grand openings, and marketing initiatives.
• Generate traffic through networking, outreach, and relationship-building efforts.
• Prepare and execute purchase agreements and related sales documentation accurately and in compliance with company policies.
• Cook up with lenders, construction teams, closing agents, and other stakeholders to ensure a smooth customer experience.
• Coordinate with lenders, construction teams, closing agents, and other stakeholders to ensure a smooth customer experience.
• Communicate construction progress and key milestones to homebuyers.
• Resolve customer concerns professionally and promptly.
• Maintain current knowledge of local real estate markets, competitive builders, industry trends, and financing options.
• Analyze community performance and sales activity to identify opportunities for growth.
• Present competitive advantages of Homes by WestBay products and services.
• Deliver a best-in-class home-buying experience aligned with Homes by WestBay’s customer service standards.
• Foster trust and long-term relationships with customers.
• Ensure customer satisfaction throughout the sales and construction process.
• Represent the Homes by WestBay brand with professionalism, integrity, and enthusiasm.

Requirements

• A High School Diploma or GED required; Bachelor's degree preferred.
• Minimum 2 years of sales experience required; new home sales or real estate sales experience preferred.
• Active Florida Real Estate License.
• Experience in residential construction, homebuilding, mortgage, or related industries is a plus.
• Proven ability to meet and exceed sales goals.
• Strong consultative sales and negotiation skills.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational and time-management abilities.
• Ability to work independently and manage multiple priorities.
• Proficiency in Salesforce CRM systems, Microsoft Office Suite, and sales technology platforms.
• Ability to build rapport and establish trust with diverse customers.
• Strong attention to detail and follow-through.