New Home Sales Associate

M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein, we have fulfilled the dreams of over 170,000 homeowners and grown into one of the nation's leading homebuilders. Southwest Florida is our newest division, covering Collier, Lee, Charlotte, and parts of Sarasota counties.

About the role

Sales Associates assist the New Home Sales Consultant (NHC) in the sales process with customers to capture new home sales. This role involves learning and developing essential sales and marketing skills, studying Company guidelines, and supporting the NHC in competitive analyses, Realtor office visits, and community maintenance. Weekend and holiday work is required.

Responsibilities

• Represent M/I Homes professionally with a positive attitude.
• Support the New Home Consultant in developing a sales and marketing business plan to achieve division goals.
• Use selling skills acquired through company training with all customers.
• Arrive 15 minutes prior to posted opening hours to prepare models/sales office for a professional presentation.
• Register customers and input their information in the Pivotal system.
• Demonstrate models, inventory homes, and homesites, discussing features and benefits while exercising selling techniques.
• Provide customers with information on community, pricing, and financing programs.
• Assist the NHC in building relationships with realtors through calls, emails, office visits, and marketing materials.
• Support the NHC throughout the sales and selection process, including preparing documents for homebuyers.
• Assist in creating marketing plans, including flyers, events, grand openings, and open houses.
• Drive through the community daily to ensure signage is clean and accurate; report and follow up on maintenance needs.

Requirements

• Florida Real Estate Sales Person license required.

Skills

• Ability to work independently and set/attain goals without constant oversight.
• Strong interpretation, analysis, and evaluation skills for selling techniques and homebuyer concerns.
• Self-motivated, persuasive, and customer-service oriented with excellent negotiation and organizational skills.
• Excellent verbal and written communication skills for high interaction with diverse individuals.
• Good judgment, problem-solving, and analytical skills; ability to make competent decisions.
• Team player with a positive and helpful attitude.
• Proficiency in Docusign, Microsoft Excel, Outlook, Word, and internal CRM systems.
• Ability to manage time effectively and handle multiple tasks concurrently.
• High sense of personal integrity and ability to represent the Company professionally.
• Innovative mindset with a willingness to bring new ideas to the role.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Paid time off and paid holidays.
• Paid parental leave.
• Traditional and Roth 401(k) options with company match.
• Profit sharing plan.
• Employee stock purchase plan.
• Employee home purchase plan.