New Home Counselor

Essential Duties And Responsibilities

• Lead prospective buyers through a planned road map presentation & virtual demonstration about Oakwood Homes, Community, Model Homes & Homes Sites
• Satisfy buyer questions, overcome objections, and secure sales contracts
• Responsible for overall buyer satisfaction through regular follow-up and follow-through
• Community Team participation
• Address homeowner/buyer concerns throughout the entire process
• Self-Prospecting (Realtors & Referrals)
• Daily focus & and reporting on key success drivers resulting in closing the sale and writing the contract
• Dedication and openness to embracing new technologies, specifically the HubSpot CRM system, and other tools

Requirements

• Exceptional customer service and communication skills
• Must be a self-starter & self-motivated
• Exceptional sales skills
• Experience in single-family residential or related field beneficial but not required
• Must be detail-oriented and be able to multi-task
• Proficiency in MS Office – Word, Excel and Outlook
• Good verbal and written communication skills, including the ability to communicate with internal and external customers
• Able to follow defined business processes and align with the company’s corporate culture
• Able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Able to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Able to be a team player and can sell strategically with a partner

Qualifications

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
• Ability to maintain regular, punctual in person attendance consistent with the ADA, FMLA, and other federal, state, and local standards
• Must be able to lift and carry up to 25 pounds
• Must be able to talk, listen and speak clearly

Skills

• Ability to follow defined business processes and align with the company’s corporate culture
• Able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Able to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Able to be a team player and can sell strategically with a partner

Benefits & Perks

• Comprehensive benefits package includes Medical, Dental, Vision, FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP
• Time Off benefits include Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, refresh, floating holidays, and parental leave
• Home purchase discount
• Tuition Reimbursement

Pay

Expected Salary: $30,000 Annual Salary - This position is eligible for additional sales commission

Schedule

All Benefits Are Subject To Qualification And Hire Dates.

Notes

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Oakwood Homes is an Equal Employment Opportunity Employer and does not make employment decisions based on sex, including gender identity and pregnancy, color, race, religion, national origin, or age of 40 and older

Exemption Justification: Exempt

Business Unit - Oakwood Homes