New Home Consultant

New Home Consultant

M/I Homes, a renowned homebuilder with 50 years of experience, is seeking a dedicated New Home Consultant to join our team. Founded on the principles of exceptional customer service, M/I Homes has helped over 170,000 homeowners realize their dreams across 17 markets nationwide.

Key Responsibilities

• Convert visiting customers to new home communities into future homeowners
• Utilize various resources to generate sales, including marketing materials, model homes, and realtor relationships
• Able to achieve monthly, quarterly, and annual sales and customer service goals with minimal supervision
• Stay informed about market trends and competitors to maintain M/I Homes' industry-leading position
• Education potential buyers on M/I Homes' offerings, community advantages, financing programs, and more
• Act as the primary point of contact for homebuyers, providing support from initial meeting to home closing
• Collaborate with internal teams and attend division meetings to ensure effective communication and a seamless homebuilding process
• Maintain M/I Homes' brand image by monitoring community appearance and home maintenance

Requirements

• College degree preferred but not required
• Equivalent training in sales and marketing with minimum 2 years of customer service experience, consistently delivering standout results and creating memorable, high-impact customer interactions
• Demonstrated coachability with a growth-oriented, feedback-driven mindset
• Ability to balance individual and collaborative teamwork
• Exhibits adaptability, confidence, creativity, resiliency, self-motivated and customer-service oriented
• Strong communication including active listening, observation, negotiation, selling and organizational skills
• Proficiency in computer skills and willingness to adapt to new technology
• Must have a personal cell phone for business use and a valid driver's license

Work Conditions

• Weekend work required
• Comfortable working outdoors in varying weather conditions

Benefits

• This position is paid on a 100% commission based structure. The 1st year pay range for the position being $52,000 - $200,000
• M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off, 401(k) options, and more

Schedule

• Weekend work required

Pay

• This position is paid on a 100% commission based structure. The 1st year pay range for the position being $52,000 - $200,000

Skills

• Exceptional customer service
• Effective communication
• Adaptability and resilience
• Computer proficiency

Benefits

• Medical
• Dental
• Vision
• Paid time off
• 401(k) options