New Home Consultant
Job Description
The New Home Consultant is responsible for guiding homebuyers through the purchasing process, from initial engagement to closing. This role requires proactive sales techniques, customer relationship management, and a strong understanding of the housing market to ensure a seamless experience for buyers.
- Engage visitors, establish relationships, and determine their home buying needs using Lennar’s selling philosophy.
- Generate, process, and close home sales through self-generated or referred leads, leveraging the 10-5-2-1 selling approach.
- Provide consistent and timely follow-through with customers from initial contact through closing and post-closing activities, maintaining accurate communication records.
- Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
- Travel throughout the local community to generate leads from Realtor/Co-Broker businesses, referrals, and proactive self-prospecting.
- Develop and maintain in-depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
- Monitor and record daily customer traffic utilizing company-designated tracking tools.
- Collaborate with internal departments to ensure a smooth transaction and exceptional customer satisfaction.
- Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.
Requirements
- A high school diploma or equivalent required; college degree and real estate license preferred.
- Minimum of 1-3 years of experience in new home sales, real estate, or related field.
- Proven ability to build relationships and close sales.
- Strong communication, organizational, and customer service skills.
- Proficiency in Microsoft Office and sales tracking tools.
- Self-motivated with a results-driven mindset and ability to work independently.
Physical & Office/Site Presence Requirements
Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.
About the Role
A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules.
Benefits
Life at Lennar offers a comprehensive array of benefits designed to enhance the well-being and professional growth of our Associates. These benefits include:
- Robust health insurance plans, including Medical, Dental, and Vision coverage.
- A 401(k) Retirement Plan with a $1 for $1 Company Match up to 5%.
- Paid Parental Leave and an Associate Assistance Plan.
- An Education Assistance Program and up to $30,000 in Adoption Assistance.
- Up to three weeks of vacation annually, along with generous Holiday, Sick Leave, and Personal Day policies.
- A New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day.
Schedule
Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.