New Business Representative
About the role
Own high-intent inbound demand and convert interest into qualified pipeline for the US sales team. Run live conversations and product demos with clinicians, practice managers, and operators, earning trust quickly and setting a high bar for how Heidi shows up. Deconstruct how medical practices actually operate, identify pain points, and diagnose where Heidi creates real value. Qualify and route opportunities with speed and precision across Sales, Customer Success, Support, and Partnerships. Build deep product mastery so you can answer questions in the moment, not defer or deflect. Maintain clean notes, clear context, and strong handoffs so nothing is lost downstream. Continuously improve how we qualify, message, and respond to inbound demand as volume and complexity increase.
Responsibilities
- Own high-intent inbound demand and convert interest into qualified pipeline for the US sales team
- Run live conversations and product demos with clinicians, practice managers, and operators, earning trust quickly and setting a high bar for how Heidi shows up
- Deconstruct how medical practices actually operate, identify pain points, and diagnose where Heidi creates real value
- Qualify and route opportunities with speed and precision across Sales, Customer Success, Support, and Partnerships
- Build deep product mastery so you can answer questions in the moment, not defer or deflect
- Maintain clean notes, clear context, and strong handoffs so nothing is lost downstream
- Continuously improve how we qualify, message, and respond to inbound demand as volume and complexity increase
Requirements
- Prioritization of a hard worker who shows up early, stays late when needed, and takes pride in outworking the market
- Impeccably sharp, humble, and comfortable operating at speed without excessive process or oversight
- Relentlessly curious. You want to understand how things really work, not just follow a checklist
- Motivated by ownership, growth, and uncapped upside
- Energized by responsibility rather than structure
- A clear communicator who can think on their feet and hold their own in real conversations
- Comfortable with ambiguity and excited by building something, not inheriting something
Qualifications
- Sales experience is preferred, of any kind. We care less about where you sold and more about what selling taught you
- Priority one is a hard worker. Someone who shows up early, stays late when needed, and takes pride in outworking the market
Skills
- Hard worker
- Impeccably sharp, humble, and comfortable operating at speed without excessive process or oversight
- Relentlessly curious
- Motivated by ownership, growth, and uncapped upside
- Energized by responsibility rather than structure
- A clear communicator who can think on their feet and hold their own in real conversations
- Comfortable with ambiguity and excited by building something, not inheriting something
Benefits
- Healthcare, Dental, Vision benefit options
- 401k with 3% match
- Personal development budget of $500 per annum
- Become an owner, with shares (equity) in the company, if Heidi wins, we all win
- The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups
- The opportunity to fast track your startup career!
Other Things To Know
- This is an in-person role based out of our New York office
- Experience in healthcare or SaaS is helpful but not required
- No corporate bloat. No hand-holding. Just results, accountability, and real opportunity to grow
Why you will flourish with us
- In office to collaborate with like-minded professionals
- Healthcare, Dental, Vision benefit options
- 401k with 3% match
- Personal development budget of $500 per annum
- Become an owner, with shares (equity) in the company, if Heidi wins, we all win
- The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups
- The opportunity to fast track your startup career!
Company Culture
We are dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.