New Business Representative

About Us

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

Responsibilities

• Own high-intent inbound demand and convert interest into qualified pipeline for the US sales team
• Run live conversations and product demos with clinicians, practice managers, and operators, earning trust quickly and setting a high bar for how Heidi shows up
• Deconstruct how medical practices actually operate, identify pain points, and diagnose where Heidi creates real value
• Qualify and route opportunities with speed and precision across Sales, Customer Success, Support, and Partnerships
• Build deep product mastery so you can answer questions in the moment, not defer or deflect
• Maintain clean notes, clear context, and strong handoffs so nothing is lost downstream
• Continuously improve how we qualify, message, and respond to inbound demand as volume and complexity increase

Requirements

• Priority one is a hard worker. Someone who shows up early, stays late when needed, and takes pride in outworking the market
• Impeccably sharp, humble, and comfortable operating at speed without excessive process or oversight
• Relentlessly curious. You want to understand how things really work, not just follow a checklist
• Motivated by ownership, growth, and uncapped upside
• Energized by responsibility rather than structure
• Clear communicator who can think on their feet and hold their own in real conversations
• Comfortable with ambiguity and excited by building something, not inheriting something
• Sales experience is preferred, of any kind. We care less about where you sold and more about what selling taught you

This is an in-person role based out of our New York office. Experience in healthcare or SaaS is helpful but not required. Attitude, work ethic, and learning velocity matter more than years on a resume.

Our Values

• Build to Last: We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.
• Own Your Practice: Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.
• Move Fast, Stay Steady: We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.
• Make Others Better: Honest feedback, steady support, and shared growth keep our teams improving together.

Benefits

• In-office collaboration with like-minded professionals
• Healthcare, Dental, Vision benefit options
• 401k with 3% match
• Personal development budget of $500 per annum
• Equity (shares) in the company — if Heidi wins, we all win

Pay

Compensation Range: $65K - $70K