New Business Manager

New Business and Growth Manager

Serves as the day-to-day lead across prospective client relationships and pitches, ensuring every opportunity moves forward with clarity, urgency, and an exceptional prospect experience.

• Manage inbound inquiries, ensuring timely, thoughtful, and well-informed responses.
• Build and maintain relationships with prospective clients, consultants, partners, and other key contacts over time.
• Lead routine prospect calls, manage meeting agendas and follow-up, and present relevant sections of pitches as appropriate.
• Research prospective clients, categories, decision-makers, and competitive context to help inform pursuit recommendations and outreach.
• Develop and execute thoughtful outbound prospecting and nurture strategies by identifying target brands, crafting personalized outreach, and building relationships over time.
• Own pitch workbacks, timelines, requirements, meeting cadence, deliverables, and internal coordination from initial inquiry through final presentation and decision.
• Lead the RFI/RFP response process, including requirements review, content collection, drafting and editing, submission, and post-submission follow-up.
• Partner with strategy, creative, production, account, and PM teams to ensure pitch materials are compelling, complete, on-brand, and delivered on time.
• Prepare leadership and pitch teams for prospect meetings with agendas, attendee context, briefing materials, talking points, and clear next steps.
• Cover PM support on pursuits as needed, while remaining accountable for the overall opportunity process and prospect experience.
• Own the ongoing development and maintenance of credentials materials, case studies, pitch narratives, and other new-business assets that keep Mojo ready to pursue opportunities at any time.
• Own the health, accuracy, and discipline of Mojo's CRM and new-business pipeline.
• Maintain clear records of prospect interactions, decision-makers, opportunity stages, next steps, relationship history, and relevant market intelligence.
• Build and maintain pipeline reporting, ensuring leadership has a clear view of active opportunities, risks, priorities, and follow-up needs.
• Track pitch outcomes, win/loss learnings, and relationship intelligence to help improve future pursuits.
• Coordinate the transition of won opportunities into the account team, ensuring commitments, relationship history, strategic context, and next steps are clearly handed off.

Requirements

• 5-8 years of experience in new business, business development, account management, agency marketing, or a related client-facing role.
• Demonstrated experience managing RFPs, RFIs, pitches, or other complex client-facing pursuits.
• Strong project-management instincts, with the ability to create clarity across multiple stakeholders, priorities, and deadlines.
• Excellent written and verbal communication skills, including the ability to write polished prospect communications and contribute to RFP responses, credentials, and pitch materials.
• Comfort leading routine client or prospect calls and presenting sections of a pitch.
• Exceptional interpersonal skills with the confidence to build trust and credibility with prospective clients, consultants, and senior agency leaders.
• Experience with CRM systems and pipeline management.
• Exceptional Google Slides skills, with demonstrated experience building polished, compelling, client-ready presentations.
• A genuine interest in creative work, culture, brands, and what makes an agency relationship compelling.

Working Model

This is a hybrid role based in Mojo's Chinatown office. Team members are expected to work in person three to four days per week.

Mojo Supermarket is strongly committed to hiring a diverse staff and believes all experiences and perspectives bring value to our clients.

Mojo Supermarket does not discriminate on the basis of race, color, gender, disability, age, religion, sexual orientation, national origin, ethnic origin, or any other characteristic protected by state or federal law.

Benefits

• Competitive salary
• 401(k) with up to a 4% company match
• Medical, dental, and vision insurance
• Flexible paid time off
• Paid parental leave

Culture & Wellness

• Stipend
• Five-week paid sabbatical for employees with five years of service
• Twice monthly team meals
• Pre-tax commuter benefits