New Business Development

About the role

This is a high-impact business development role focused on accelerating enterprise growth and expanding market presence across strategic industries. You will operate as a true hunter, creating opportunities, developing executive relationships, and winning complex, transformational partnerships. The role combines strategic selling, consultative solution development, commercial negotiation, and long-term relationship building.

You will work with senior stakeholders across Retail, Financial Services, Telecommunications, Connectivity, Technology, and adjacent markets. Cross-functional collaboration will be essential as you shape tailored solutions spanning device protection, repair, trade-in, upgrades, insurance, and lifecycle services.

The position is highly market-facing, with frequent travel and significant autonomy to build relationships, uncover opportunities, and drive growth.

Responsibilities

• Develop and close strategic enterprise partnerships that generate new revenue and expand market presence.
• Build, manage, and continuously develop a high-value, multi-year sales pipeline focused on sustainable revenue growth.
• Own opportunities throughout the full business development lifecycle, from initial executive engagement and discovery through solution design, negotiation, and contract execution.
• Build trusted relationships with C-suite and senior executives through targeted outreach, industry networks, referrals, and strategic account planning.
• Navigate complex, matrixed organizations by mapping stakeholders, understanding decision-making processes, and maintaining momentum throughout lengthy sales cycles.
• Position the organization as a strategic growth partner by presenting insights that address customer loyalty, operational performance, revenue, and customer experience.
• Partner with Product, Operations, Marketing, Finance, Legal, Technology, and executive stakeholders to develop customized solutions.
• Translate customer challenges and market needs into innovative offerings across device protection, insurance, repair, trade-in, upgrade, lifecycle management, and digital care.
• Monitor market trends and competitive intelligence to identify emerging opportunities and influence strategic priorities.
• Lead competitive displacement initiatives and convert high-value opportunities into transformational, multi-year commercial relationships.
• Represent the organization in the market through frequent customer, prospect, and partner meetings, including travel and overnight stays as required.

Requirements

• 8+ years of proven experience in enterprise business development, consultative sales, strategic partnerships, or market expansion.
• Demonstrated success winning and growing partnerships across Retail, Financial Services, Telecommunications, Connectivity, Technology, or related industries.
• Strong experience selling complex solutions such as technology, SaaS, managed services, device lifecycle management, warranty, insurance, logistics, or mobility solutions.
• Proven track record as a new-business hunter capable of identifying, cultivating, and converting opportunities from the ground up.
• Consistent history of exceeding revenue and pipeline targets and securing significant, multi-year commercial agreements.
• Established relationships with senior decision-makers across relevant industries are highly desirable.
• Strong executive presence and the ability to influence senior stakeholders within complex, matrixed organizations.
• Exceptional communication, presentation, negotiation, relationship-building, and strategic-thinking skills.
• Entrepreneurial, resilient, proactive, and results-oriented mindset with a strong appetite for creating opportunities and overcoming obstacles.
• Ability to understand the connected-device ecosystem, emerging technologies, and evolving trends in consumer experiences is advantageous.
• Willingness and ability to travel frequently, including overnight travel, to meet prospects, customers, and strategic partners.

Benefits

• Competitive compensation aligned with experience and business impact.
• Full-time employment in a highly market-facing, growth-oriented role.
• Opportunity to build transformational enterprise partnerships and directly influence revenue growth.
• Significant exposure to C-suite executives and senior decision-makers across major industries.
• Cross-functional collaboration with Product, Operations, Marketing, Finance, Legal, Technology, and executive teams.
• Opportunity to work across innovative solutions spanning connected devices, protection, repair, upgrades, trade-ins, and lifecycle services.
• High level of autonomy and ownership over new-business development and market expansion.
• Frequent travel and direct engagement with customers, prospects, and strategic partners across the United States.
• Opportunity to contribute to a fast-moving, entrepreneurial environment focused on growth, innovation, accountability, and teamwork.