New Business Associate - Inbound

Responsibilities

• Manage inbound leads and own outreach to new companies, serving as the primary point of contact for new customers
• Help new developers get started with Plaid and answer questions about our products
• Identify the most promising developers and verticals to help us grow
• Work with our product and engineering teams to integrate customer and product feedback
• Collaborate closely with growth marketing to provide feedback and strategize on new content campaigns

Qualifications

• Exceptional communication and interpersonal skills
• Interest in financial services and technical products, a desire to get more technical, and the ability to learn the ins and outs of Plaid's APIs
• Strong problem-solving abilities and a customer-centric mindset
• A positive attitude, resilience, and a passion for continuous learning
• Excellent time-management skills, can prioritize tasks appropriately, and work to streamline processes