Nevada Engagement Lead

Seeking Candidates in Nevada. The Engagement Lead will serve as the bridge between REDi’s internal expertise and the hospitals and health facilities we support - building trust, driving execution, and helping hospital leaders move from insight to action with confidence. You will also both teach the improvement process and guide client teams through improvement projects. This role will guide rural hospital and clinic relationships from engagement launch through ongoing partnership, ensuring clients receive exceptional support, measurable value, and a clear path forward for continued improvement and expanded collaboration. About REDi Health Analytics LLCREDi Health is a fast-growing healthcare technology services and change management company built for rural healthcare. We partner with small and rural hospitals, clinics, state rural health offices, and underserved healthcare organizations to turn complex data into actionable financial, clinical, and operational insights. Our team helps healthcare organizations integrate disparate data sources, strengthen revenue stability, improve access to care, and drive measurable performance improvement across their operations. We focus on helping clients get more value from the systems and data they already have—supporting smarter decisions, sustainable processes, and long-term impact for the communities they serve. As a mission-driven, fully remote company, we value clarity, collaboration, innovation, and practical problem-solving. Our work is grounded in a simple goal: helping rural healthcare organizations remain strong, sustainable, and better equipped to care for their communities. DescriptionEngagement LeadLocation: State of NevadaTravel: Up to ~50% (U.S.) Our CultureOur mission at REDi is to enhance community care by empowering small and rural hospitals to unlock the full potential of their data. Through collaboration and tailored support, we help hospital staff drive sustained improvements in outcomes and create a lasting value for their communities. We do our best work with people who keep their word, treat others with respect and kindness, embrace innovation, build trust-based relationships, and take ownership of outcomes. As a remote organization, we value accountability, strong communication, and a willingness to step in wherever needed to support the team and our mission. The OpportunityREDi is positioned for significant growth over the next two years as federal and state rural health funding accelerates — including programs such as RHTP and ongoing FLEX/SHIP initiatives. Demand is growing across hospitals and multi-state programs, and our work is delivering real impact. This is the right moment to join a mission-driven team that is scaling with intention and purpose. What we need now are high-performing team members who can support our growth while protecting our principle-driven culture of Innovation, Accountability, Learning, Respect, and Gratitude. Why This Role is Critical to Our SuccessREDi’s impact depends on more than delivering strong analysis—it depends on helping rural hospitals and clinics translate insight into action and sustained improvement. The Engagement Lead plays a critical role in ensuring hospital clients experience REDi as a trusted partner throughout the full lifecycle of the relationship. This role exists to: Guide rural hospital and clinic relationships from engagement launch through ongoing partnership, ensuring clients receive exceptional support, measurable value, and a clear path forward for continued improvement and expanded collaboration. You will be responsible for: Serving as the bridge between REDi’s internal expertise and the hospitals and health facilities we support - building trust, driving execution, and helping hospital leaders move from insight to action with confidence. You will also both teach the improvement process and guide client teams through improvement projects. This role is for someone who is highly relationship-oriented, organized, and outcomes-driven—someone who can build trust quickly, navigate complexity thoughtfully, and help hospitals move from insight to action with confidence. The Impact You’ll HaveIn this role, you will serve as the bridge between REDi’s internal expertise and the hospitals and health facilities we support. Your work will directly influence REDi’s ability to deliver meaningful outcomes, build long-term trust, and create natural opportunities for continued partnership. Key Impact AreasBuild strong, trust-based relationships with rural hospital clientsEnsure clients clearly understand findings, recommendations, and next stepsDrive successful execution of engagements from kickoff through follow-throughIdentify natural opportunities for expanded partnership based on client needs and outcomesTeach the improvement process to clients and drive improvement work with them.Strengthen long-term client retention through consistent delivery and measurable valueImprove internal coordination across delivery, sales, and leadership teamsHelp create a consistent, scalable client experience across all engagements Success in this role requires strong ownership, practical problem-solving, thoughtful communication, and a deep commitment to helping rural hospitals succeed. The Work You Will Focus OnThe primary areas of focus will be: Client Relationship LeadershipServe as the primary day-to-day point of contact for assigned rural hospital clientsBuild trusted relationships with hospital leadership and operational stakeholdersLead regular client meetings, progress reviews, and follow-up conversationsEnsure clients feel supported, informed, and confident throughout each engagementCoordinate with state officials on reporting and project progress with participating facilities. Engagement Coordination & Delivery SupportManage engagement timelines, milestones, deliverables, and follow-up actionsCoordinate across REDi internal teams to ensure work is delivered accurately and on scheduleTrack engagement progress and ensure commitments are consistently met Identify and resolve issues that may impact quality, timelines, or client confidenceField-manage teams working with you on delivery of REDi’s offerings to rural health systems. Insight Translation & Client CommunicationTranslate analytical findings into clear, practical client-facing communicationHelp hospital leaders understand financial opportunities, recommendations, and operational implicationsPresent insights in a way that is accessible, actionable, and grounded in each hospital’s realityGuide clients toward clear next steps that support momentum and measurable progressTrain clients on improvement process and drive improvement efforts at client organizationsGuide clients toward clear next steps that support momentum and measurable progress Partnership Growth & ExpansionIdentify opportunities for continued partnership based on client needs, outcomes, and emerging prioritiesSurface natural expansion opportunities that align with each hospital’s financial and operational goalsGuide clients toward next-step solutions that build on demonstrated resultsPartner closely with sales leadership to support thoughtful expansion conversationsEnsure smooth transitions between initial engagements and follow-on workStrengthen long-term client relationships through consistency, trust, and follow-through Process Improvement & Internal CollaborationIdentify opportunities to improve engagement workflows and client experienceHelp refine internal engagement processes and best practicesShare client feedback and operational insights with internal teamsContribute to building repeatable, scalable engagement excellence across REDi Experience That Will Help You Be SuccessfulWe’re looking for someone who can build strong client relationships while driving execution in a fast-moving, mission-driven environment.Bachelor’s degree or equivalent relevant experienceTypically 5–10 years of experience in client success, account management, healthcare consulting, improvement science, project management, or related rolesExperience working with hospitals, healthcare systems, or healthcare service organizations strongly preferredExperience training and/or leading improvement projectsStrong relationship management and communication skillsAbility to translate complex information into practical, understandable guidanceExcellent organizational and project coordination abilitiesComfort managing multiple priorities in a remote environmentStrong professional judgment and problem-solving skillsExperience working with rural healthcare organizations is highly valued Final WordThis role is central to how REDi delivers on its mission. You will take ownership of client relationships and engagement outcomes, build trust through responsiveness and follow-through, and communicate clearly and proactively with both clients and internal teams. You’ll navigate ambiguity with sound judgment, stay organized across multiple active engagements, and recognize opportunities to deepen partnerships by connecting demonstrated value to future needs. If you are someone who thrives on building trusted relationships, coordinating meaningful work, and helping rural hospitals turn insight into action, this role offers the opportunity to create lasting impact—for both the hospitals we serve and the communities that depend on them. The above statements describe the general nature and level of work being performed in this role. They are not intended to be an exhaustive list of all duties, and additional responsibilities may be assigned as needed.