Neurosurgery Medical Assistant/ Patient Representative

Job Description

Your Job: The Medical Assistant Patient Representative professional is responsible for all aspects of being the representative for the Patient. Supports and promotes the vision, mission, and strategic plans of Methodist Health System.

Job Requirements

• Bachelor’s degree in Human Resources, Business Administration or related field
• Graduation from an accredited program for medical assistants
• National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date
• Valid Basic Life Support Certification
• 2 or more years of professional medical assisting in a practice setting preferred
• Strong proficiency using Microsoft Office products
• Strong oral and written communication skills
• Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Job Responsibilities

• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
• Maintains strict patient confidentiality, and will use complete discretion when discussing patient information.
• May perform intramuscular, intradermal of subcutaneous injections. With complete documentation.
• Aids physicians in providing nursing care to patients in accordance with clinic policies and procedures.
• Takes patient history and vitals.
• Performs general nursing duties as appropriate within the licensure and state guidelines.
• Conforms to OSHA Regulations and Precautions
• Demonstrates an extensive working knowledge and practice of infection control procedures.
• Cleans and disinfects all instruments and maintain QA reports for the autoclave.
• Aid in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module
• Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.
• On a monthly basis check for expired medication. Keeping appropriate documentation and disposal.
• Prepare FMLA forms and various documents that come in for physician review and signature. IE: Home health, prescription pre certs

Benefits

The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: Newsweek’s America’s Most Admired Workplaces 2026, Glassdoor’s Best-Led Companies 2025, Fortune’s Best Workplaces in Health Care 2025, Great Place to Work Certified 2026-2026, Glassdoor’s Best Places to Work 2025, TIME’s Best Companies for Future Leaders 2025, Military Friendly – Gold Employer 2025, Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025, Becker’s Healthcare Top Places to Work in Healthcare 2025, Newsweek’s Greatest Workplaces 2025.