Neuroscience Territory Account Specialist – Los Angeles
About the role
This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position.
Responsibilities
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.
Requirements
- Bachelor’s degree required from 4-year college or university.
- Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years.
- We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.
- For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply.
- Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers.
- Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws.
- Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border.
- Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
- Must have a valid driver’s license.
Desirable Requirements
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Pay
The salary for this position is expected to range between: Associate Territory Account Specialist: $77,000 and $143,000 per year
Territory Account Specialist: $93,800 and $174,200 per year
Senior Territory Account Specialist: $119,700 and $222,300 per year
Executive Territory Account Specialist: $132,300 and $245,700 per year
Schedule
The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically.
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EEO Statement
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.