Neuroscience Specialist, CNS- San Francisco CA (San Francisco CA, The Sea Ranch CA, Cazadero CA)

Job Summary

Otsuka America Pharmaceutical Inc. is a global healthcare company dedicated to creating new products for better health worldwide. As part of its evolved customer engagement model, Neuroscience Specialists like this role engage healthcare providers (HCPs) using in-person, virtual, and digital tools, offering expertise on products and their approved conditions. This role enhances patient, caregiver, and HCP experiences by focusing on local care delivery.

About the Role

This position is designed to enhance customer engagement, thought leadership, and business planning within the organization. The role involves proactive outreach to healthcare professionals (HCPs), facilitating discussions, and elevating insights to inform strategic decisions.

Responsibilities

• Personally engage customers through various virtual or digital tools.
• Direct customers to other colleagues, such as Customer Service Specialists (CSS), as needed.
• Solicit feedback on the quality of engagement and facilitate speaker programs to share knowledge and insights.
• Organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
• Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals.
• Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.

Qualifications

• A minimum of 2 years of pharmaceutical or medical device sales experience.
• Prior experience in CNS, psychiatry, or ADHD preferred.
• Experience launching a new product or new indication preferred.
• Must reside within a commutable distance of 50 miles from the primary city in the sales territory.
• Previous cross-functional industry experience in commercial life sciences or related industry.
• 4 or more years of experience working in a sales role with HCPs, ideally representing multiple products.
• Ability to work in an ambiguous environment undergoing transformation.
• Proven track record in coaching, training, and mentoring peers or others.
• Demonstrates a commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance.
• Ability to assimilate and communicate complex clinical and product information.
• Valid U.S. driver’s license and acceptable driving record.
• Overnight travel may be required depending on territory geography.

Benefits

Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.