Network Tools Engineer - Expert (Government)

The position requires office presence of a minimum of 5 days per week and is only located at the customer's site.

Job Duties/Responsibilities

• Configure, upgrade, and patch network monitoring and management tools
• Maintain an up-to-date inventory of all network hardware and software assets, including routers, switches, servers, firewalls, and licenses
• Create, update and comply with SOPs and other documentation
• Continually monitor and fine-tune performance of Information Systems, conducting analyses of network usage, user complaints, traffic interruptions, hardware and software capabilities, and other relevant factors
• Work closely with network engineers, IT support teams, and other stakeholders to ensure network inventory needs are met

Required Qualifications

• Total of 12 years of applicable experience
• Strong understanding of network protocols, architecture, and technologies (e.g., TCP/IP, DNS, DHCP, VPN)
• Hands-on experience with network troubleshooting and performance optimization
• Proficiency with network monitoring and management tools such as OpenText NOM, Nagios, PRTG Network Monitor, Wireshark, etc.
• Proficiency in scripting languages like Python, Bash, or PowerShell for automation and integration with network tools
• Familiarity with automation tools such as Ansible, Puppet, or Chef
• Ability to create and maintain comprehensive network documentation, including diagrams, configurations, and policies

Desired Qualifications

• Experience with OpenText’s Network Node Manager/NOM
• Experience with ServiceNow ITOM
• Strong problem-solving skills and the ability to diagnose and resolve complex network issues
• Excellent data analysis skills to generate actionable insights from network data
• Excellent verbal and written communication skills for effective interaction with IT staff and stakeholders
• Ability to work collaboratively in a team environment and contribute to team goals

Pay

Our Network Tools Engineer - Expert's earn between $89,200 - $183,097. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone