Network Systems Administrator

Nature of Duties

• Maintaining and supporting the Desktop environment, Installing, configuring and troubleshooting desktop and laptop systems, printers, workstations, peripheral equipment and network issues in a heterogeneous, fast paced manufacturing environment.
• Maintaining passwords, data integrity and file system security for the desktop environment.
• Communicating technical information to both technical and nontechnical operations personnel.
• Recommending hardware and software solutions, including new acquisitions and upgrades.
• Creating user accounts
• Imaging PCs and laptops.
• PBX Telecommunications support, setup & program phone switch, configuration and maintenance of the voicemail system. Desktop phone support in a voip environment, and cell phone user support.
• Resolving anti-virus/anti-spam issues on user computers.
• Working with customer systems to resolve network related issues.
• Providing “help desk” support, resolving user problems with desktop applications, workstations and peripheral equipment.
• Installing and maintaining application and desktop software products.
• Installing and supporting label printers and barcode scanners in the manufacturing environment.
• May participate in the development of information technology and infrastructure projects.
• Perform orientation and training of new FIT staff, coaching, and mentoring of tech support personnel.
• Monitor local network for outages and performance problems, coordinate with internal and external teams as needed.
• Maintain strong relationships with plant management to identify customer needs.
• Review security reports and resolve vulnerabilities.
• Maintain server hardware and software, apply monthly patches.
• Maintain and monitor server backups and resolve failures as needed.
• Upgrades, installs and maintains IT environmental monitoring equipment. Monitor servers for outages and resource alerts, resolve as needed.
• Install network equipment as needed, including switches, routers, firewalls, etc.
• Identify requirements for and implant vlans and DMZs following best practices.
• Work with internal and external IT groups including customer, engineering, and network teams.
• Create and maintain good technical documentation.
• Cooky with internal and external IT groups including customer, engineering, and network teams.
• Attends meetings as required.
• Provides reporting for audits as required.

Education and Experience

• The ability to participate in a 24x7 on call rotation.
• G Suite/Gmail familiarity.
• 2 to 3 years experience in a Windows/ChromeOS environment.
• Experience with - MS Office products, AD Users and Computers Account Administration, MS Security Administration, Intermediate knowledge of networking (Cabling, switches,vlans), Anti-Virus software and vulnerability mitigation, Disk-imaging products, Basic Knowledge of VM environments, Server Operating Systems (2008-2022).
• Certificate/diploma from college or technical school, or a minimum two years of related experience and/or training, or equivalent combination of education and experience.
• Ability to lift equipment weighing up to 50 lbs.