Network Strategic Operations Coordinator

About the Opportunity

The Network Strategic Operations Coordinator supports strategic initiatives within Network Operations, coordinating projects from planning through launch and follow-up. This role ensures alignment across providers, facilities, and internal teams while improving processes, operational efficiency, and the delivery of mental healthcare services.

Responsibilities

• Coordinate the planning, implementation, and execution of strategic Network Operations projects.
• Manage project plans, timelines, milestones, and launch requirements.
• Support initiatives from concept through post-launch follow-up.
• Facilitate communication among providers, facilities, and internal teams.
• Monitor project progress, identify risks, and recommend solutions.
• Maintain project documentation, status reports, and action items.
• Organize project meetings and ensure timely follow-up.
• Develop and implement processes supporting new initiatives.
• Identify opportunities to improve processes and operational efficiency.
• Support reporting, auditing, and data tracking.
• Coordinate launch readiness and post-launch monitoring.
• Serve as a liaison between providers and facilities to address scheduling and operational needs.
• Build relationships with stakeholders to support successful project implementation.
• Collaborate with Network Strategy and other teams to align priorities and communicate updates.
• Provide regular updates on project status, risks, and milestones.

Requirements

• Bachelor's degree preferred.
• Minimum 2 years of experience in operations, project coordination, project management, healthcare operations, or a related field.
• Experience managing projects with multiple stakeholders and competing priorities.
• Familiarity with technical platforms and operational workflows.
• Proficiency with Microsoft Excel or Google Sheets, including advanced functions.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong critical thinking, problem-solving, and decision-making abilities.
• High attention to detail, accountability, and follow-through.
• Ability to work independently and manage projects from start to finish.