Network Specialist

About the role

Provide on-site Tier 2 support augmenting Air National Guard Communications Squadron (CS) personnel in operating legacy NIPR and SIPR Base Area Network infrastructure.

Responsibilities

• Perform shared Tier 2 duties including fielding network equipment, troubleshooting network equipment, configuring network devices, monitoring network performance, and collecting network performance data.
• Respond to Enterprise IT Service Management (EITSM) tickets and service calls from Client System Administrators, Functional System Administrators, and Communications Focal Point personnel.
• Install, maintain, and repair telecommunications equipment and infrastructure including network switches, routers, wireless access points, and fiber optic systems.
• Perform Inside Plant (ISP) and Outside Plant (OSP) troubleshooting and repair activities.
• Execute security patching per vendor guidance and maintain configuration management.
• Operate under tactical command and control of base CS while coordinating with BIM Vendor Tier 3/4 engineering support.
• Support change management processes following TO 00-33A-1100 and local standard operating procedures.
• Participate in configuration control board meetings.
• Available on-call 24/7 for contingency operations and crisis response as mission essential personnel.
• Work closely with CS Network Control Center personnel.

Requirements

• Minimum 7 years of experience in telecommunications systems, network operations, or related field.
• CompTIA Security+ CE required on day 1.
• CompTIA A+ CE – can be obtained within 60 days from start.
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