Network Security Video Engineer Lead (5168C) Berkeley IT, #88281

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom, and belonging makes it a special place for students, faculty, and staff, who are among the most talented and accomplished anywhere. Since our founding in 1868, we have been an engine for innovation—driving intellectual, economic, and social progress that benefits California, the U.S., and beyond. We actively support professional development by providing all full-time staff employees with at least 80 hours of paid time per year and offer numerous employee resource groups for colleague communities.

About the Department

Campus IT Infrastructure (CITI) is part of Berkeley IT and brings together the engineering, implementation, and operation of UC Berkeley’s core IT infrastructure. CITI delivers essential services supporting the institution’s evolving academic, research, administrative, and operational needs. Its two primary service areas are Communications and Network Services (CNS), which provides campus networking, telecommunications, voice, security video, and related physical infrastructure services; and Data & Platform Services (DPS), which provides data center, cloud, database, storage, backup, operating system, observability, and related platform services. This position is located within the CNS Network Services team’s Engineering and Specialized Services group and supports the campus Security Video service.

Responsibilities

• 25% Serves as the technical lead for the security video team to ensure timely response to requests and incidents, and verifies adherence to processes and procedures. Coordinates documentation updates based on feedback to support the team and customers in utilizing network security video services. Reviews camera inventory updates (additions/removals) in supporting systems. Performs quarterly audits of firewall and user access logs and policy and proposes recommendations to address findings. Consolidates and reports items requiring management review, and collaborates with managers on team growth and training opportunities.
• 15% Coordinates with project, infrastructure, and construction teams on timelines and deliverables to ensure resourcing and transparency. Ensures timely and complete communication with partners, customers, and external entities.
• 10% Evaluates customer needs regarding security video requirements. Evaluates new technologies to address known issues, improve existing service, or expand service offerings. Manages access controls and templated views for departments and end-users. Updates video software mapping system to aid users' understanding of their camera locations. Configures navigation in camera management systems such as links to views, motion control, and alarms. Trains end users on video program operation.
• 5% Reviews and tracks security video components in customer proposals and provides technical input. Leads design review, install audit, and final validation for large new developments using external design services, and supports external design review for smaller projects.
• 15% Troubleshoots complex issues in data, video access network components, and electronics. Works with network, cloud, server, and database teams during upgrades and replacements to ensure stability and compatibility with the video cameras and systems. Performs quarterly user access, firewall log, and firewall policy reviews to verify expected communications behavior.
• 20% Installs, maintains, and decommissions security video cameras and the supporting physical and logical infrastructure.
• 5% Identifies and selects training opportunities for professional development. Participates in cross-functional group discussions, activities, and efforts, and other duties as assigned.
• 5% Provides first point of contact and coordination for critical after-hours network security video issues.

Requirements

• Demonstrated thorough knowledge of professional communications and network concepts necessary to resolve issues using established parameters, creativity, and independent judgment, escalating as necessary.
• Thorough understanding of various network hardware platforms, network-related protocols, and software, including understanding of OSI layer 3 protocols at a basic level and layer 2 protocols at a complex level, and related technical standards critical to the operation of interconnected networks.
• In-depth experience with network diagnostic and performance management tools and software.
• Thorough and broad knowledge and experience working with network management systems.
• Ability to gather, organize, and analyze data in the completion of a variety of functional assignments.
• Able to learn effectively and meet deadlines.
• Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
• Self-motivated and works independently and as part of a team.
• Demonstrated diverse problem-solving skills.

Qualifications

• Bachelor's degree in a related area and/or equivalent experience/training.
• Genetec Omnicast™ Administrator and Advanced Administrator (OTC-001 & OTC-002) (Preferred).
• Genetec Security Center™ Enterprise Certification Training (ETC-001) (Preferred).

Pay

The budgeted annual salary range for this position is $96,068.88 - $130,000.00. This is an exempt, monthly-paid position.

Schedule

This is a full-time (40 hours/week) Career position eligible for UC benefits. The position is primarily on-site, requiring work at campus facilities and construction sites five days per week as needed. Limited telecommuting may be considered after onboarding, subject to supervisor approval and operational needs.

Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

This position requires a valid driver’s license, a driving record in accordance with local policies/procedures, and/or enrollment in the California Employer Pull Notice Program. It is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities.