Network Security Analyst - Full Time

About the role

The Network Security Analyst will be responsible for maintaining, supporting, and improving the county’s wired and wireless network infrastructure. Assists with network connectivity projects, hardware installation, troubleshooting, and operational support for county departments.

Responsibilities

• Assist with network administration tasks including network wiring, wireless networking, remote building connectivity, and departmental moves.
• Install, configure, and troubleshoot network-related hardware and software in response to customer or departmental needs.
• Provide Tier 2 technical support to resolve network-related issues and collaborate with IT teammates.
• Evaluate and recommend network technologies, tools, and improvements to enhance system reliability and performance.
• Participate in training, seminars, and meetings as required.
• Answers department phones and assists with general IT support when needed.
• Work with the Bureau of Elections in support of Election Day processes.

Requirements

• Minimum starting annual salary of $55,867.50.
• Position Code: DP3010
• 5-Factor Grade: 111
• Current Cumberland County Employees will follow the County Promotion/Demotion policy.

Qualifications

• Associate’s degree in Information Technology, Network Administration, Computer Science, or related field is required.
• Bachelor’s degree preferred but not required.
• Certifications or 5-10 years of work experience in technical support or information technology will be considered.
• 2-4 years of work experience in information technology.

Skills

• Technical support experience.
• Network administration skills.
• Problem-solving abilities.
• Collaborative teamwork.

Benefits

• Medical Benefits: Capital Blue Cross Medical Insurance, Health Savings Account, Wellness program with wellness incentives.
• Vision Insurance: Capital Blue Cross Vision Insurance.
• Dental Insurance: United Concordia Dental Insurance.
• Retirement Benefits: County Retirement Pension, 5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-tax, Fully vested after 5 years of credited service, Normal Retirement Options: Age 55 with 20 years of credited service, Age 60 with any amount of credited service, Voluntary 457b Deferred Compensation Plan.
• Paid Time Off: 10 days per year, accrued per pay period (Non-Exempt), 15 days per year, accrued per pay period (Exempt), Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of service, 3 Personal days per year, pro-rated based on starting date, 5 Sick days per year, pro-rated based on starting date, 12 Paid County Holidays, No waiting period to receive paid holidays.
• Additional Benefits: Educational Assistance, 80% of cost of tuition and books up to the annual IRS limit per calendar year (after 6 months of Full-Time Employment), Public Service Loan Forgiveness (PSLF) – certain eligibility requirements must be met, Employee Assistance Program, Resources for: Childcare, Eldercare, Legal, Financial, and Coaching, Flexible Spending Account, Dependent Care Account, Short Term Disability, Long Term Disability, Life Insurance.