Network Provisioning Team Lead - Solution Design

Description

Minimum ACTIVE Secret Clearance Required
At The One 23 Group, we empower our clients in the Department of War, Intelligence Community, and Federal Civilian sectors with our advanced capabilities. We foster a people-first culture underpinned by ethical principles, embracing innovative technologies and process improvements.

Description At The One 23 Group

We place a strong emphasis on nurturing our people and culture, which forms the core of our successful strategies in leadership and financial management. Our expertise spans Enterprise IT, Mission IT and Cyber, with a global footprint.

Position Description

Take the lead in supporting a mission-critical Department of Defense network as the Team Lead for the DCP Solution Design Team. You will guide a team of professionals supporting the DISN Consolidated Provisioning effort in Columbus, Ohio, playing a key role in delivering reliable network services to mission partners.

Essential Functions / Responsibilities

• Lead and manage daily Solution Design Team operations, including assigning and prioritizing workloads based on customer priorities, mission impact, service order suspense dates, aging, dependencies, and performance expectations.
• Cook up schedules, coverage, leave planning, team rosters, and other administrative requirements to maintain effective staffing and continuity of operations.
• Provide technical leadership across the DISN provisioning lifecycle, maintaining expert knowledge of Solution Design functions and a strong understanding of order entry, order preparation, circuit activation, QoS configuration, commercial leasing, and facilities engineering.
• Direct the development and implementation of physical and logical network solutions and provide hands-on technical support and backup coverage as needed.
• Ensure designs align with DISA programs, engineering standards, transport requirements, mission objectives, and applicable technical guidance.
• Ensure the quality, accuracy, and timely completion of Solution Design work products by reviewing designs and service orders for technical accuracy, completeness, process compliance, and required QoS information.
• Avoid technical and operational impediments, including Engineering Hot List items, Held in Abeyance (HIA) items, capacity constraints, blocked orders, aging work, and network infrastructure issues across classified and non-classified CAN, MAN, and WAN environments.
• Determine root causes, establish recovery actions, track commitments, and escalate mission-critical issues when necessary.
• Coordinate with government personnel, contractors, customers, carriers, vendors, and cross-functional provisioning teams to define requirements, validate technical solutions, resolve design and administrative issues, and ensure effective handoffs throughout the provisioning lifecycle.
• Facilitate meetings, engineering reviews, workload reviews, and operational syncs while tracking actions, decisions, priorities, and commitments.
• Maintain compliance with applicable safety, security, information protection, worksite access, customer, contract, and organizational requirements, and perform additional duties in support of contract and mission objectives.

Requirements

• Minimum active Secret clearance
• High School diploma or equivalent, and two (2) years or more of military experience in a communications field or an applicable technical discipline; or two (2) years or more in an accredited technical training program, including four (4) years’ experience in an applicable communication field; or six (6) years’ experience in a communication field or applicable technical discipline.
• Demonstrated experience performing network solution design, provisioning, network engineering, or closely related technical work, including the ability to interpret and validate technical design documentation, network paths, configuration requirements, and service order dependencies.

Competencies

• Solution Design and Network Engineering Expertise
• End-to-End Provisioning Lifecycle Knowledge
• Ethical Conduct and Accountability
• Communication and Collaborative Leadership
• Quality Compliance and Process Discipline
• Time Management, Prioritization, and Workload Management
• Problem Solving, Results Orientation, and Continuous Improvement

Preferred Qualifications

• Two (2) years previous team lead, shift lead, supervisor, or comparable technical leadership experience.
• Experience supporting DISA/DISN provisioning and Solution Design processes, systems, customers, or mission partners.
• Experience developing engineering metrics, quality controls, training plans, standard work, or process improvement initiatives.

Physical / Mental Demands

• This position is primarily sedentary and requires prolonged periods of working at a computer, including extensive use of a keyboard and monitor.
• The role may occasionally require standing, walking, bending, reaching, accessing filing cabinets, and lifting or handling files and other office materials.
• The position also requires the ability to review, analyze, and interpret detailed information for extended periods while maintaining accuracy, sound judgment, and effective decision-making in a fast-paced, high-pressure environment.

Work Environment

• This job operates in a professional, secure office environment.
• The role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, monitors, and fax machines.
• Government or ICS-owned equipment and materials will be maintained in a safe and secure location.