Network Provisioning Engineer

About the role

Segra is searching for a qualified and experienced Network Provisioning Engineer to join us in a full-time capacity. The work arrangement is a hybrid position, requiring a minimum of three (3) days in the office and flexibility to work remotely two (2) days each week.

This position provides in-depth support for the SEGRA Networks, IP, and Ethernet Networks. The Network Provisioning Engineer will have knowledge of commonly used concepts, practices, and procedures within one of the functional areas of the organization, identified in the Skill Discipline Matrix.

Requirements

• Prior experience with E‑Line and ELAN provisioning, testing, and/or troubleshooting via CLI.
• Minimum of 4 years of experience in networking engineering, or alternatively a minimum of 4 years of experience in layer 2 provisioning related to E‑Line and ELAN.
• Strong knowledge of Cisco equipment.
• Provisioning experience with Ciena equipment associated with SAOS 6, 8, 10 (preferred).
• Demonstrated provisioning experience for Ring and Linear Services (preferred).
• College degree in Engineering or a related field with 3‑5 years professional experience, or 6+ years professional engineering/technical experience, or an equivalent combination of education and experience.
• 6+ years troubleshooting higher‑level network hardware and provisioning.
• 6+ years in a network operations environment or related job.
• Extensive understanding of either the Data or Transport disciplines in the Skill Matrix.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Proficiency with Microsoft Office applications, including Word and Excel.
• Strong analytical and problem‑solving abilities.
• Ability to use a computer keyboard and monitor for extended periods.
• Detail‑oriented with good organizational and time‑management skills.
• Ability to multitask effectively and prioritize in a fast‑paced environment.
• Effective interpersonal skills for interaction with customers, management, and team members.

Benefits

• Medical, dental, and vision insurance
• Life insurance
• 401(k) match with immediate vesting
• Flexible Spending/Health Savings Accounts
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave
• Legal, accidental, hospital indemnity, identity theft, and pet insurance

Pay

Salary range: $74,340 – $87,000.

Schedule

Hybrid work schedule: minimum three days in the office and two days remote each week.

About Segra

Segra owns and operates a wide and dense fiber‑optic infrastructure footprint that provides state‑of‑the‑art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry‑leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer‑focused solutions for over 125 years. Segra invests in the communities it serves by hiring locally, empowering teams, and continually upgrading its network infrastructure to deliver smarter, stronger technology solutions.