Network Operations (NetOps)

Primary Responsibilities

• (U) Have appropriate background knowledge of ICD 503 Security RMF Framework.
• (U) Create, publish, support implementation, utilize and enforce a Network Support Services (NSS) Standard Operating Procedure (SOP) that outlines MID policies and procedures for network operations and maintenance, and establishes a common view of methods used to support the customers environment.
• (U) Monitor and respond to customer requests received via the NSS central telephone number and the NSS Trouble Ticket Request Form.
• (U) Manage all MID networks and dedicated network structures located within MID lab environments and facilities, including the following: generation of standard Operating System baseline configurations; maintenance of network diagrams for all MID operational networks; evaluation of existing architectures in conjunction with emerging technologies and recommendations of improved architectures and workstation solutions.
• (U) Have experience and be proficient in managing networks in a cloud environment to include the operation, configuration, and management of cloud environments.
• (U) Provide effective and efficient Systems Administration support for all MID networks and laboratory environments, to include: proficiency in configuring and managing servers as domain controllers, file servers and email servers, proficiency in desktop management, configuration and support, establishing and maintaining preventative maintenance schedules; managing MID network email services; creating user accounts and performing system hardware and software diagnostics.
• (U) Ensure all security relevant policies are enforced and system updates are performed as required.
• (U) Ensure network supported domain services are properly accredited and maintained per security policy.

Basic Qualifications

• Same as listed above
• Desired Education: Bachelors Degree
• Desired Experience in Functional Discipline (Network Support Services): 4 Years
• Desired NRO Experience (or IC Equivalent): N/A

Preferred Qualifications and Certifications

• Security +
• Windows
• Linux
• Computer Network Security or Equivalent

Security Clearance Requirements

TS/SCI with CI Poly

Physical Requirements

Ability to perform routine office work sitting at a desk and using basic office equipment.