Network Operations Engineer

About the Role

Woven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of mobility through human-centric innovation — expanding what “mobility” means and how it serves society. Our work centers on four pillars: AD/ADAS, our autonomous driving and advanced driver assist technologies; Arene, our software development platform for software-defined vehicles; Woven City, a test course for mobility; and Cloud & AI, the digital infrastructure powering our collaborative foundation.

The Woven Productivity and Network Engineering team increases productivity and accelerates delivery of software and services for both Woven by Toyota and the larger Toyota organization. We build and integrate cutting-edge technologies to help engineering teams go faster and safer, providing modern, agile, and transparent services to realize Woven by Toyota's vision of "Mobility to Love, Safety to Live."

We are looking for a Network Operations Engineer with networking, monitoring, and firewall expertise to assist our team in building leading-edge enterprise, cloud, and datacenter networks. You bring a background in managing, maintaining, and troubleshooting global networks in a multi-vendor environment. You are passionate about automation, speed, reliability, scalability, security, and the impact your team can have on the business through modern networking infrastructure.

Responsibilities

• Support the design, development, documentation, implementation, automation, monitoring, and operation of enterprise networks
• Perform day-to-day operations and support the engineering team efforts on the continuous improvement of services to internal customers
• Work with networking hardware (e.g., Cisco, Palo Alto Networks, Arista) and software vendors (e.g., Infobox, Opengear) to support and improve existing solutions
• Respond to issues ensuring that all problems are worked on until resolved; conduct post-mortems capturing insights and actions
• Work closely with cross-functional teams to improve infrastructure stability
• Collaborate with team members to support knowledge transfer and operational handoff of implemented solutions
• Manage vendor relationships, ensuring timely deliveries, and coordinate with external parties to meet project objectives
• Participate in the team’s on-call rotation to support network incidents and operational issues

This role requires you to come to the office 3 days a week.

Requirements

• 5+ years supporting and maintaining networks
• Bachelor’s degree in network engineering, information technology, computer science, or a related field
• Wireless network experience in a large enterprise with 1000+ employees
• Familiarity with next-generation (application-aware) firewalls
• Experience managing and configuring Palo Alto Network firewalls, including the use of Panorama in AWS for centralized management; physical deployments at data centers (initial configurations, remote access, transitioning to Panorama) are desirable
• Experience using Cisco enterprise products including WLC, DNA Center/Catalyst Control Center, and ISE
• Operational knowledge of DNS, DHCP, and IPAM management through Infoblox
• Experience with high-speed large data movement to/from public clouds and branch sites

Nice to Haves

• CCNA or equivalent experience
• Support and tune network and systems security in a multi-site environment, including network segmentation
• Skill in creating and maintaining comprehensive documentation, including network diagrams and data matrices, for team libraries and project archives
• Experience preparing documents for change ticket submissions and presenting to review boards
• Ability to drive projects from conception to completion, including crafting detailed deployment plans, setting timelines with clear milestones, and overseeing execution

Pay

For positions based in Palo Alto, CA, the base pay ranges from $112,000 to $184,000 per year. Your base salary is one part of your total compensation, which also includes short-term and long-term incentives and a comprehensive benefits package. The total compensation offered will depend on skills, experience, qualifications, location, and level.

Benefits

• Excellent health, wellness, dental, and vision coverage
• A rewarding 401k program
• Flexible vacation policy
• Family planning and care benefits