Network Manager

About the role

The Network Manager serves as a subject matter expert in data communications, specializing in the design, implementation, and maintenance of related technologies. This role involves leading the development of network solutions, overseeing their deployment, and addressing technical challenges to ensure optimal performance. Additionally, the Network Manager may provide guidance and oversight to a limited number of direct reports including Engineers and Architects, fostering collaboration and development within the team to support organizational goals.

Responsibilities

• Acts as a key subject matter expert in Voice, Video, and Data Communications, maintaining deep expertise in the field and its associated technologies.
• Ensures the efficient, secure, and reliable operation of MFS information systems by providing technical support.
• Proactively develops and maintains expertise in MFS information systems and their components, offering recommendations to enhance reliability, scalability, performance, and security. This includes conducting performance tuning and capacity analysis to maximize the organization’s technology investments.
• Identifies opportunities to leverage technology for automating manual processes, consistently driving operational efficiency where feasible and appropriate.
• Enforces MFS Information Security controls, procedures, and standards while contributing to their development and ongoing improvement as needed.
• Translates broad goals and objectives from management into actionable methods, taking proactive ownership of implementation.
• Leads complex projects, ensuring the timely achievement of objectives within defined budgets and expectations.
• Mentors technical team members and deliver technology briefings to IT and business leadership as required.

Requirements

• Bachelor’s degree or equivalent experience in a related technical field.
• Must have people/team management experience.
• 6-8+ years of related Information Technology experience, with combined focus in some of the following: LAN/WAN and remote office operations, comprehensive experience with Cisco routers/switches, network management platforms, network load balancing platforms, network patching and network cross-connect best practices and inventory control, designing and building large data center networks. Experience in mitigating network security issues to assist in working with other technical teams on security issues.
• Hands-on technical experience/knowledge in several of the following disciplines: Network Firewall technology, Network IDS/IPS Security technology, MS Active Directory, TCP/IP and DNS/DHCP, SASE networks and mobile end user support, Interface with Global carriers to implement data solutions, Cisco routing/switching, (NXOS, IOS) and protocols: (BGP, IPSEC, SMTP, SNMP and OSPF), VoIP operations, WAN operations experience, and Wireless networking experience, QoS & MPLS technologies, Cloud Implementation.
• Demonstrated ability to interact, communicate, build relationships, and negotiate well with members of team and senior management when responding to technical challenges. Strong problem solving skills; ability to work effectively under pressure and in 24/7 environment.

Qualifications

• Master’s degree or equivalent.
• Cisco certifications.

Skills

• Technical Expertise in Voice, Video, and Data Communications.
• Experience with Cisco Routers/Switches, Network Management Platforms, Network Load Balancing Platforms, Network Patching, and Network Cross-Connect Best Practices.
• Experience with Network Firewall technology, Network IDS/IPS Security technology, MS Active Directory, TCP/IP and DNS/DHCP, SASE Networks, and Mobile End User Support.
• Experience with Interface with Global Carriers to Implement Data Solutions, Cisco Routing/Switching, (NXOS, IOS) and Protocols: (BGP, IPSEC, SMTP, SNMP and OSPF), VoIP Operations, WAN Operations Experience, and Wireless Networking Experience.
• Experience with QoS & MPLS Technologies, Cloud Implementation.
• Ability to Interact, Communicate, Build Relationships, and Negotiate with Team and Senior Management.
• Strong Problem Solving Skills; Ability to Work Effectively Under Pressure and in 24/7 Environment.

Benefits

Base Salary: $110,000 - $158,500
Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider
Education Assistance: Tuition reimbursement up to $8,000 annually
Generous Time Off and Fully Paid Leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
Choice of Medical and Dental Plans and an employer contribution into the Health Savings Account
Tax Deferred Commuter Benefits & Flexible Spending Accounts (Medical & Dependent Care)
Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

Pay

$110,000 - $158,500

Schedule

MFS is a hybrid work environment (remote/onsite)