Network Install Tech, DCC Communities

About the role

This position requires the successful candidate to report to a site location. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

Responsibilities

• Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products
• Collaborate with various stakeholders to remove project obstacles
• Report current status via ticketing system, status reports, email and slack
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Maintain accurate records and document problems and processes to successfully draft and execute changes within data centers
• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
• Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords
• Remediate small scale hardware failures related to cabling infrastructure connectivity issues, including patch panels and patch cords
• Participate in the migration, basic configuration and rollout of new or upgraded hardware
• Exhibit quality workmanship on all work and maintain site cleanliness
• Carry a cell phone for communication, information, and emergencies
• Up to 50% travel within geographical work area may be required; some travel outside traditional work area may be requested

Requirements

• 2+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• High school or equivalent diploma

Qualifications

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Skills

• Strong written and verbal communication skills
• Some experience in supporting large scale, enterprise class networks

Benefits

• Up to 50% travel within geographical work area may be required; some travel outside traditional work area may be requested

Pay

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location.

USA, OR, Boardman - 27.00 - 48.00 USD hourly