Network Execution Program Manager I, Hub Delivery

Key job responsibilities

• Configure logistical, jurisdiction, developmental, operational systems and more.
• Develop or modify Configuration plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system.
• Use or recommend automated Configuration tools to implement policies and procedures.
• Understand and effectively communicate standard work and best practices.
• Utilize data to report on configuration success and identify opportunities to improve resources and processes.
• Build partnerships across corporate and global stakeholders to ensure long-term scalability and adaptability.
• Develop and deploy actions based upon feedback to improve effectiveness.
• Support and facilitate auditing and reporting processes.
• Analyze configuration issues and propose appropriate resolutions.
• Partner cross-functionally to quickly resolve urgent matters and escalations, removing barriers for learners.
• Contribute to the strategy of the global Hub Delivery Partner Program.

About the team

The Hub Delivery program is part of Amazon's fast growing and always evolving rural, urban and global delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience, in some of the most complex last mile scenarios! (from dense urban centers to super rural!)

We are building the Hub Delivery network in North America while planning for global reach!

Basic Qualifications

• 2+ years of program or project management experience
• 3+ years of Computerized Maintenance Management System program experience
• 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience
• 3+ years of advanced Microsoft Word and Excel experience
• Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• Knowledge of Lean principles and DMAIC methodology
• Experience in MS Access and SQL
• Experience in requirement gathering and ability to write clear and detailed requirement document
• Experience using Microsoft Projects software
• Experience with material handling systems (MHS) installation, operation and maintenance
• Experience working in an analytical environment with cross-functional teams