Network Engineer, Specialist

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Responsibilities

• Provides advanced level network services, including installing, configuring, and integrating new network technologies.
• Conducts pilots, makes recommendations, and ensures network installations meet standards.
• Provides advanced level network design and debugging services to development teams. Works closely with developers to implement reliable, manageable, and secure solutions for external connections.
• Provides advanced level telecom network services for complex issues elevated from the Support Center and Technical Services groups. Identifies failing components.
• Maintains and monitors network system performance and identifies performance issues and trends. Implements improvements and identifies opportunities to automate manual system tasks.
• Develops and maintains telecom network documentation.
• Completes network capacity planning activities, including monitoring the network and tracking network capacity metrics. Initiates actions to prevent network degradation caused by capacity issues.
• Trains and mentors staff. Conducts formal training sessions and recommends training vendors.
• Troubleshoots and resolves complex issues.
• Thoroughly understands and complies with Information Technology and Information Security policies and procedures.
• Participates in special projects and performs other duties as assigned.

Requirements

• Minimum of five years related work experience.
• Network experience preferred.
• Undergraduate degree in a related field or the equivalent combination of training and experience.
• Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), or Cisco Certified Design Professional (CCDP) preferred.

Special Factors

Vanguard is not offering visa sponsorship for this position.