Network Engineer II

About the Role

This position is responsible for managing the public safety radio system for MESA, including hardware and non-application software for storage, servers, and route/switch. The City of Indianapolis prioritizes and celebrates diversity, equity, and inclusion in all its forms, valuing diverse perspectives and experiences among colleagues and the residents they serve.

Responsibilities

• Manages and provides oversight of the radio system, including hardware, software, databases, towers & tower facilities, microwave, generators, battery backup systems, dispatch consoles, mobile and handheld radios.
• Manages maintenance operations, including monitoring, scheduling, contacting vendors, and proper documentation.
• Manages security systems of all tower sites, including buildings, towers, perimeter, and grounds.
• Maintains communication with agencies operating on the radio system, including responding to inquiries and concerns, problem resolution, coordinating activities, and communicating policy/procedural changes as needed.
• Maintains all licensing for radio frequencies and tower sites in accordance with FCC and FAA regulations required by Federal Law.
• Prepares reports related to the radio system as needed by management or end-user agencies.
• Maintains awareness of new trends and advances in the field; attends workshops and training sessions as appropriate.
• Establishes yearly goals and objectives for the operation of the radio system.
• Assists in annual budget preparation for components related to the radio system.
• On call 24 hours daily, as assigned, to support MESA operations.
• Manages and mentors direct reports, completes performance reviews, and monitors performance and skill utilization.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as needed.

Requirements

• Bachelor's degree plus five (5) years of related, progressive experience in application/systems administration. One year of relevant experience may be substituted for each year of required education.
• Prior experience preferred in Public Safety with Motorola Solutions ASTRO25 radio systems.
• Excellent intrapersonal communication and facilitation skills, independent judgment, and proven problem-solving abilities.
• Ability to communicate effectively both orally and in writing.
• Ability to develop and conduct effective presentations.
• Knowledge of and experience with standard office practices.
• Demonstrates initiative to work independently and is self-motivated.
• Must possess and maintain a valid Indiana Driver's License.

Technical Experience

Proficiency in the following technologies is required:

• Microsoft Technologies (SQL Server Data Tools, Windows 10, Windows Server 2012 or later, Office – Word, Excel, and PowerPoint).
• Disaster Recovery Planning.
• Project Planning.
• Cat5e cable termination.
• Data center fiber optic practices.

Introductory-level experience in the following technologies is required:

• Installation and configuration of physical and virtual servers.
• Installation and Configuration of Cisco routers, switches, and related equipment.
• vSphere.
• Cloud Computing.
• Firewalls.
• Backup Administration.
• Privacy and Security Administration.

Working Conditions

• Most work is conducted in a standard office environment and IT data center environment.
• Subject to non-scheduled call-outs and occasional after-hours scheduled work.
• Some work may be performed in back rooms, closets, and basements with temperature extremes and less-than-ideal housekeeping.
• May be required to attend meetings at customer locations, travel to and work in multiple remote locations housing IT equipment, and perform work outside of normal business hours.