Network Engineer II
C3EL · Pope AFB, NC · 2 wk ago
Information TechnologyFull-time
Responsibilities
- Support 24/7/365 Tier II network engineering operations monitoring and maintaining C2/ISR transport networks supporting unclassified and classified enclaves.
- Serve as the primary point of contact for troubleshooting transport infrastructure while taking operational direction from USSOCOM.
- Monitor, analyze, troubleshoot, and restore network services across routed, switched, terrestrial, wireless, RF, and satellite communications environments.
- Support ISR transport architectures and associated data transport systems ensuring reliable delivery of operational mission data.
- Work closely with Network Operations Centers (NOCs), service delivery teams, government stakeholders, and OEM partners to resolve incidents and improve service performance.
- Perform root-cause analysis of network outages, performance degradation, and operational disruptions while documenting findings and corrective actions.
- Configure, maintain, and troubleshoot Cisco-based networking solutions utilizing protocols including BGP, EIGRP, OSPF, VLANs, multicast, QoS, and VPN technologies.
- Support commissioning, integration, testing, and fielding of new communications systems, network infrastructure, and transport capabilities.
- Prepare and deliver operational reports, technical assessments, outage summaries, and status briefings to customer leadership.
- Provide technical assistance to users operating from headquarters, regional hubs, remote sites, and forward-deployed locations.
- Participate in preventive maintenance activities, system upgrades, technology refresh efforts, and lifecycle replacement initiatives.
- Maintain network documentation, diagrams, standard operating procedures, configuration baselines, and knowledge management repositories.
- Cook up activities with engineering teams, cybersecurity personnel, logistics support teams, and program management staff to ensure mission success.
- Support Information Assurance (IA), Risk Management Framework (RMF), STIG implementation, and cybersecurity compliance activities.
- Assist with capacity planning, network optimization, performance tuning, and modernization initiatives supporting customer objectives.
- Support occasional travel requirements, site surveys, acceptance testing, and field troubleshooting activities as required.
Minimum Qualifications
- AUSTRALIAN CITIZENSHIP.
- An active, in-scope US Government issued Secret clearance or higher.
- Ability to travel worldwide, including to remote or austere locations. Individual trips may extend up to two months, with the possibility of multiple trips per year.
- Demonstrated experience troubleshooting complex network issues within routed and switched infrastructures.
- Hands-on experience with Cisco networking technologies and enterprise network management tools.
- Working knowledge of BGP, OSPF, multicast routing, VLANs, VPNs, and network performance monitoring solutions.
- Experience performing packet analysis, log analysis, fault isolation, and root-cause investigations.
- Strong verbal and written communication skills with the ability to communicate effectively with technical and non-technical personnel.
- Candidates must meet the qualification requirements of DoDM 8140.03 for the DCWF 441 – Network Operations Specialist (Intermediate) work role through an approved qualification pathway (Education, DoD Military/Training, Certification, or a combination thereof), as defined by the applicable contract through the following Qualification Pathways (One or More May Apply):
- Education (OR)
- DoD/Military Training (OR)
- Certification (OR)
Desired Qualifications
- Tech control facility or cyber transport experience.
- Circuit actions experience.
- Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs.
- Experience with one or more of the following: alarm surveillance, call routing, session initiated protocol, media call flow, packet capture analysis, Juniper IP technologies.