Network Engineer - II

Location: Andover, ME (Fully Onsite, 5x onsite in office)

Targeted years of experience: 3-5 years

Responsibilities

• Installation, monitoring, testing, and maintenance of earth station telecommunications and associated equipment per specifications and operational procedures, including Radio Frequency (RF), Intermediate Frequency (IF), and baseband technologies.
• Perform testing and diagnostic procedures on equipment according to published equipment standards with support.
• Use test, measurement, and diagnostic equipment to analyze, interpret, troubleshoot, document, and restore digital services.
• Follow all Standard Operating Procedures to ensure effective results on all workflows.
• Monitor vendor activities and remote monitoring of other teleports when necessary.
• Monitor the network for anomalies and handle issues from customers according to established procedures for management and technical escalations.
• Maintain service levels and take appropriate action to uphold them.
• Support the assembly, installation, configuration, and/or testing of satellite and network equipment (e.g., amplifiers, modems, routers, switches, multiplexers) and associated wiring and cabling.
• Coordinate the testing and turn-up of service with all involved parties.
• Work with government, international, and domestic customers to maintain the highest level of service for their circuits.
• Perform site operations with minimal supervision during shifts.
• Initiate emergency restoration procedures following equipment failures.
• Monitor earth station and terrestrial systems for proper operation.
• Establish good working relationships with internal/external departments to ensure timely completion of various tasks.
• Work assigned shifts 24x7 365, including scheduled and rotational coverage, last-minute flexibility, and on-call rotations as needed by the business.

Requirements

• Bachelor’s degree or 3 or more years of work experience.
• Three or more years of experience in Satellite Network Communications.
• Three or more years of experience in IP Technologies.
• A valid Driver's License.

Skills

• Must Have:
  • Bachelor’s degree or equivalent work experience.
  • Experience in Satellite Network Communications and IP Technologies.
  • Willingness to work 24x7 shifts, including rotational and on-call coverage.
• Desired:
  • A degree in Electronics/Telecommunications or extensive experience with RF/Satellite communications.
  • CCNA/CCNP or other Cisco Certifications.
  • Other Satellite or IP Certifications.
  • Associate’s degree in Electronics/Telecommunications or 2-4 years of commensurate experience in RF/Satellite communications.
  • Experience in RF Technologies/Satellite Communications from a military technical school or accredited technical school/university.

Benefits

• Insurance: Medical, dental, vision, life, disability, and other supplemental insurance plans.
• Retirement & Savings:
  • Employee Stock Purchase Program (ESPP).
  • 401K program with company match after 12 months of tenure (contributions typically allowed within 30 days of starting).
  • Health Savings Account (HSA) on the HDHP plan.
• Employee Assistance & Wellness:
  • SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
  • Corporate discount savings program and other discounts.
• Professional Development:
  • On-demand training program.
  • Access to certification prep, technical and leadership courses, books, and seminars after 6+ months of tenure.
  • Certification discounts and perks for associations like CompTIA and IIBA.
• Support:
  • Dedicated customer service team for benefits and resources.
  • Access to a certified Career Coach.
  • Full list of benefits and programs available in the ‘Welcome Packet’ provided by an Everforth Apex team member.