NETWORK ENGINEER I.INFO TECH SERVICES

About the role

Under direct supervision, installs, configures, operates, and maintains network environments Wide Area Network (WAN), Local Area Network (LAN), and Wireless Network (WN), software and related infrastructure and performs related duties as assigned.

Responsibilities

• Participates in the installation, configuration, maintenance and operation of network environments (WAN, LAN, WN) and associated equipment (switches, routers, firewalls, controllers, access points, load balancers) to meet application and core service requirements;
• Manages and monitors network environments, troubleshoots/resolves identified and reported problems;
• Implements, maintains, and operates connectivity for 'internet' and 'cloud solutions';
• Implements, maintains, and operates data protection and system disaster recover solution; ensures data and systems are backed up, and network environments are secure by performing security monitoring, vulnerability scanning and remediation;
• Performs asset life cycle management for network equipment and software;
• Serves as technical expert on projects, interacts with project teams, vendors, and other agencies to gather requirements; researches and recommends network environment solutions; provides technical guidance for solutions, coordinates equipment deployment and participates in systems installation, configuration, and testing;
• Assists in the maintenance and operation of a Data Center; implements and manages cabinet, cabling, and power configurations;
• Performs other duties as assigned.

Qualifications

• Education and experience equivalent to a Bachelor’s degree from an accredited college or university in Computer Science, or in a job-related field of study;
• Two (2) years of related work experience which involved the maintenance of WANs, LANs, WNs, software and related infrastructure;
• Knowledge of Data Center design, management and operations, architecture of network environments (WAN, LAN, WN), software-defined networks, disaster recovery data protection operations; information security as it pertains to network environments “cloud” technologies; project management and research techniques; the concepts, practices and procedures of other information technology fields and the interaction with network functions;
• Maintain effective working relationships, communicate clearly, orally and in writing, with varying levels of the organization with varying technological understanding;
• On call 24/7 technical support may be required;
• Must have a valid Texas Drivers License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code.

Special Requirements/Knowledge, Skills & Abilities

• Wireless Connectivity Services;
• Local Area Network Connectivity Services;
• Wide Area Network Connectivity Services;
• Internet Connectivity Services;
• Remote Connectivity Services;
• Firewall Services;
• Load Balancer Services;
• Internet Filtering Services;
• Security Services;
• Knowledge of the following: Wireless Connectivity Services, Local Area Network Connectivity Services, Wide Area Network Connectivity Services, Internet Connectivity Services, Remote Connectivity Services, Firewall Services, Load Balancer Services, Internet Filtering Services, Security Services;
• The Position Requires The Knowledge Of The Following: Wireless Connectivity Services, Local Area Network Connectivity Services, Wide Area Network Connectivity Services, Internet Connectivity Services, Remote Connectivity Services, Firewall Services, Load Balancer Services, Internet Filtering Services, Security Services;

About Us

Established in 1846, Dallas County is committed to serving the community through innovation, transparency, and efficiency. As the second largest county in Texas, we provide a wide range of services to support the safety, health, and well-being of our residents. From public safety and justice to health services and infrastructure, our team is dedicated to fostering a thriving, inclusive, and resilient community. With a focus on operational excellence and a commitment to continuous improvement, Dallas County works to deliver the highest quality services that enhance the lives of all who live, work, and visit here.