Network Engineer, Axon 911
About the role
Join Axon’s Global Operations team as a Network Engineer and help shape the future of emergency response. You’ll design, integrate, and implement innovative public-safety products for national first-responder systems (911) and government clients worldwide, ensuring 24/7 service excellence in a mission-critical environment.
Axon 911 unites Prepared and Carbyne under Axon to create the only platform that fuses modern 911 infrastructure with an AI intelligence layer—enabling public-safety agencies to move faster, make better decisions, and deliver better outcomes in the moments that matter most.
Responsibilities
- Lead network projects, including establishment, upgrades, expansions, and migrations.
- Configure and maintain Fortinet Firewalls, Cisco switches, routers, and other networking equipment; implement best practices and conduct regular security audits.
- Monitor network performance, troubleshoot issues, and ensure maximum uptime and reliability.
- Perform production system upgrades and independent debug sessions in a live, mission-critical environment.
- Resolve complex problems independently using data analytics and troubleshooting skills.
- Collaborate with vendors and service providers to build and resolve network-related challenges.
- Deploy network infrastructure using Infrastructure-as-Code (IaC) tools and pipelines.
- Provide technical guidance and mentorship to junior network engineers.
Requirements
- Minimum of 5 years of experience as a network engineer or equivalent in critical-service industries, with a focus on designing and implementing complex network solutions.
- Responsibility for deployment, configuration, and ongoing support of network infrastructure.
- Proficiency in both traditional networking and cloud networking, with strong experience in AWS VPC, Transit Gateway, Direct Connect, Ingress/Egress architectures, and Route 53.
- In-depth knowledge of planning, designing, implementing, and operating enterprise IT network environments and data-center networks.
- Hands-on configuration and operational experience with Fortinet Firewalls, SD-WAN infrastructure, Cisco switches, and routers.
- Strong troubleshooting skills for private and public transport connectivity, with a keen ability to identify issues affecting production systems.
- Expertise in networking protocols and technologies, including TCP/IP, VLANs, BGP, OSPF, MPLS, VPN, and DNS.
- Experience building and designing rack/cabinet/cage construction for highly available and resilient network infrastructure.
- Proven expertise in SD-WAN planning, design, implementation, and operations across multi-site deployments.
- Knowledge of network monitoring and optimization tools, with the ability to quickly identify issues affecting voice and video quality.
- Ability to debug production systems and perform deep-level packet-capture analysis independently in mission-critical systems.
- Comfort with data analytics and resolving complex problems independently.
- Solid understanding of network security principles and best practices.
- Ability to thrive in a high-activity, fast-paced environment, handling ambiguity and shifting priorities.
- Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams and explain technical concepts to non-technical stakeholders.
- Working experience with Git and DevOps tools such as Visual Studio Code, BitBucket, Jenkins, GitLab, or equivalents.
Benefits
- Competitive salary and 401k with employer match.
- Discretionary paid time off.
- Paid parental leave for all.
- Medical, dental, and vision plans.
- Fitness programs.
- Emotional and mental wellness support.
- Learning and development programs.
- Employee Resource Groups (ERGs).
- Snacks in the offices.
Pay
Starting base annual pay for this role is between $110,000 and $150,000, depending on geographic market. The actual base salary varies based on level, function, training, transferable skills, work experience, business needs, and location. The total compensation package also includes a generous annual bonus and company equity.