Network Engineer

About the Role

World Insurance Associates is looking for a Network Engineer to help us monitor, implement and maintain our network infrastructure. This is a hybrid position located in Iselin, NJ.

Essential Duties and Responsibilities

• Install, monitor and configure network and internet systems.
• Implement configuration changes on network components: routers, switches, access points.
• Install new software/firmware, perform system upgrades, and conduct general maintenance.
• Drive Continual Service Improvement through the evaluation of system errors and inefficiencies.
• Assist with documenting infrastructure environments, processes, procedures, test plans, and project plans.
• Provide operational support for internal customers on varying support issues.
• Help ensure compliance with security policies, procedures, and standards.
• Unbox, configure, rack and stack network equipment.
• Manage and maintain Zoom phone and Zoom Contact Center.
• Zoom Phone administration involves managing user licenses, call routing, phone numbers, and device provisioning within the Zoom web portal. Key duties include configuring call queues, auto-receptionists, and voice policies to ensure 99.999% uptime, while also managing compliance, SMS settings, and reviewing analytics to optimize communication flow and user productivity.

Qualifications

• Prior experience in a medium environment (greater than 20 locations and 500+ employees).
• Minimum 3 years of relevant Operating System experience for Palo Alto PanOS, IOS, Meraki, Windows, Linux.
• Minimum 3 years of experience with Zoom Phone and Contact Center.
• Knowledge of IPv4/6, BGP, EIGRP, OSPF, RIP, STP, VTP, QOS, 802.1X, PKI, and the OSI Model.
• Knowledge of Next Generation Firewall and Remote Access/VPN methodologies.
• Knowledge of Wireshark, TCPdump, Syslog, Cisco Prime, and Visio.
• Good communication, writing, and editing skills to transfer information to individuals involved in the development process.
• Experience with site to site and point to site VPN's.
• Ability to lift 50 pounds, climb ladders, and maintain/install roof mounted wireless hardware.
• Participate in on-call rotation and ability to travel regularly.
• Up to 50% travel depending on operational activities.

Preferred

• One or more certifications including Network +, CCNA, CCNP.

Pay

The base salary ranges from $100k to $120k, with bonus eligibility. Actual compensation will depend on experience, qualifications, and business needs.

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